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#1 srmcamper

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Posted 07 September 2008 - 12:14 AM

Hi All,
With Widows XP Home Edition, when my sister starts her laptop, all that displays is the wallpaper. There is no user login. To get the user login, she has to press the power button and the computer goes into hibernation. Press the start button again and the user login comes up. Click on the user login and when it "resumes", no wallpaper displays and what looks like the search function is in the corner. No regitry probels per Registry Mechanic. Anyone have any ideas what could be happening?

Thanks.

Steve

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#2 dc3

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Posted 07 September 2008 - 01:28 AM

Hi srmcamper, and welcome to BleepingComputer.

Can you boot into Safe Mode?

If you can try running System Restore.

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

If you can't, try the following.

Using System Restore if Windows won't start

Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.

Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.

If a boot menu appears, use the ARROW keys to select Microsoft Windows XP, and then press ENTER. Windows XP restores the computer to the most recent restore point

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