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Wuwebcontrol Class = Missing


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#1 AwwDeOhh

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Posted 06 September 2008 - 10:31 PM

Hello all!
Wondering if Someone can help point me in the right direction... (I'm using XP pro-SP2)(Administrator Account)
I am unable to use Windows Update, every time i do- i get [Error number: 0x8DDD0004] . I've tried all the recommended Microsoft suggestions, problem is; I seem to be missing the ActiveX control~> WUWebControl Class. I can't seem to find anywhere to download a copy. I've tried searching my Install disk, did a sfc /scannow (from Run prompt) <that didn't work either. tried deleting WuWeb.dll from System32 folder (along with the other file, can't remember the name) that was suggested, and every other article from Microsoft has been no help. Tried a system restore, but that failed as well... The last update i have is from 8-13-08, (that's where i tried the sys restore to)
anyone have any ideas? i'll stand on my head and squawk like a chicken at this point if you think it will help... i'm outta ideas. :thumbsup:

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#2 usasma

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Posted 07 September 2008 - 05:40 AM

From this post: http://www.tech-archive.net/Archive/Window...04-08/4319.html

Hello,
This is a new "error exception" for V5 of Windows Update. It translates to "ErrorControlFailed".
On the assumption that this is really "cannot display page" ..... then I'd suggest the following:

Run Disk Cleanup & be sure to delete temporary internet cache files.


Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Click (to clear) "Require server verification (https:) for all sites in this zone" to **clear** (un-check) the selection.
(A check mark, if present, on this item needs to be Removed.)

In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --

type
http://www.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS )

http://windowsupdate.microsoft.com

http://download.windowsupdate.com

Click OK.

- - - -
Make sure you are not *disabling* any scripting capabilities in I.E.

Recheck ActiveX acceptance. Instead of disable, try using "prompt".

You need to be sure to delete your temp internet cache files on
a regular & consistent basis. I.E. Tools>Internet Options >Advanced --scroll list.
Advanced Tab>>Security sub-section:
"Enable" (click on to activate or tick) "Empty Temporary Internet Files folder when browser is closed".

Apply changes to I.E. & exit out of it. Retry Windows Update from main Windows start menus.

If still no go, then click this link (or manually enter it into MS Internet Explorer browser )
< https://v5.windowsupdate.microsoft.com>

Be acutely aware of all the other running (open) programs on your pc.
Be acutely aware of all your startup programs. Some of those could likely cause a conflict.
Be sure NOT to be user programs like TweakMaster. Be certain your Hosts file has no specific I.P. address
for microsoft.com in it.
Be sure your firewall has granted full access permissions to Internet Explorer.

If you are running Norton Internet Security, speak up ....you may need to tweak its settings.

--
Maurice N
MVP Windows - Shell / User


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 AwwDeOhh

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Posted 07 September 2008 - 02:24 PM

Thanks for the reply, i will try the suggestions and let you know how it went

#4 AwwDeOhh

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Posted 08 September 2008 - 12:05 PM

Did not help.. any other suggestions?

#5 cryptodan

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Posted 08 September 2008 - 12:15 PM

You may need to update to SP3. I had issues with my wife's computer accessing Windows Update, and the only thing that fixed it was updating to SP3.

#6 hamluis

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Posted 08 September 2008 - 12:53 PM

Repair install or sfc /scannow...some necessary file may be damaged/corrupt.

Louis

#7 AwwDeOhh

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Posted 10 September 2008 - 02:13 PM

Tried the sfc /scannnow to no avail... If i were to do a repair install, would you suggest uninstalling IE7 first - since the XP disk has only IE6 on it? Would it cause conflicts? or would it just revert to the prior version

#8 hamluis

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Posted 10 September 2008 - 02:41 PM

MS suggests uninstalling IE 7 first, How to perform a repair installation of Windows XP if Internet Explorer 7 is installed - http://support.microsoft.com/?kbid=917964

...but I believe that I have performed a repair with IE 7 installed and not bothered removing IE 7. I believe tha the result is that IE 7 was removed (because it also preceded the version of XP (SP2) which I used to do that repair. I just reinstalled it once the dust settled :thumbsup:.

But don't be like me, follow the MS guidance :flowers:. Systems don't necessarily behave in the same manner and what works for me may not work for you.

You can always slipstream SP3 onto a nLite iso and prepare a slipstreamed CD that reflects SP3 (if you have SP3 installed).

How to Perform a Windows XP Repair Install (Stevens) - http://www.michaelstevenstech.com/XPrepairinstall.htm

Just a reminder...repair installs don't necessarily repair whatever's wrong all the time, but they are one-step short of a clean install, IMO.

Louis

#9 AwwDeOhh

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Posted 11 September 2008 - 12:09 AM

Thanks for the advice! Will give it a go

#10 usasma

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Posted 11 September 2008 - 06:15 AM

Just a thought, but you may want to try this free program to re-register the files for Windows Update: http://wiki.lunarsoft.net/wiki/Dial-a-fix

The author has not tried Dial A Fix with SP3 yet - so you're on your own if that's the case. But I wasn't able to find any problems mentioned on the web by people who had used it on SP3 system. Since it's basically a dll re-registering program, I wouldn't expect any issues (but your mileage may vary).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 jbgood3

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Posted 13 October 2008 - 11:38 AM

Hi

I also have this problem.
WUWebControl Class . Missing.
Unable to update XP2
USB ports not working
error message ending 004
Cryptographic services need checking. Checked says its started/working but still has a problem verifying user certs.


Any ideas where WUWebControl Class has gone or where to get another copy?

Thanks for any help.




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