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Slow Computer


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10 replies to this topic

#1 bgolf

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Posted 06 September 2008 - 08:29 PM

My computer has began running very slowly the past few days. I have ran superantispyware daily and it detects 247 threats. I am using windows XP. Once I saw a banner pop up for some antivirus program that I knew was a hoax but I haven't seen it pop up again to tell which one it was. I would appreciate any help.

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#2 boopme

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Posted 06 September 2008 - 08:55 PM

Hello have you run the SAS from safe mode.
Please post the scan log for us to take a look at what you are dealing with.

Next run MBAM please.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 dbough

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Posted 06 September 2008 - 08:56 PM

**I must type too slow - boopme beat me to posting!! :thumbsup:**

Edited by dbough, 06 September 2008 - 08:56 PM.

Everything has a beginning and an end. Life is just a cycle of starts and stops. There are ends we don't desire, but they're inevitable, we have to face them. It's what being human is all about. -Jet Black; Cowboy Bebop

-CCVP

Well, Technically ...

#4 bgolf

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Posted 07 September 2008 - 08:41 AM

Here is what I came up with, shows no infected items, however.

Scan type: Quick Scan
Objects scanned: 66268
Time elapsed: 1 hour(s), 13 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Computer is still running uncharacteristically slow and changing web pages after I click on another. thanks so much for your quick replies.

#5 DaChew

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Posted 07 September 2008 - 09:10 AM

Malwarebytes' Anti-Malware 1.24
Database version: 1014
Windows 5.1.2600 Service Pack 3

6:18:23 AM 8/1/2008
mbam-log-8-1-2008 (06-18-23).txt


the top part of your log is misssing
Chewy

No. Try not. Do... or do not. There is no try.

#6 bgolf

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Posted 07 September 2008 - 06:37 PM

Trying again:

Malwarebytes' Anti-Malware 1.26
Database version: 1111
Windows 5.1.2600 Service Pack 2

2008-09-07 6:45:40 PM
mbam-log-2008-09-07 (18-45-40).txt

Scan type: Quick Scan
Objects scanned: 66042
Time elapsed: 54 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 07 September 2008 - 08:48 PM

MBAM is now upto version 1126, please update,rescan and repost. Having fun yet??
Follow with....
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 bgolf

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Posted 08 September 2008 - 02:20 PM

Malwarebytes' Anti-Malware 1.26
Database version: 1126
Windows 5.1.2600 Service Pack 2

2008-09-07 11:37:33 PM
mbam-log-2008-09-07 (23-37-33).txt

Scan type: Quick Scan
Objects scanned: 66645
Time elapsed: 43 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/08/2008 at 00:52 AM

Application Version : 4.21.1004

Core Rules Database Version : 3556
Trace Rules Database Version: 1544

Scan type : Complete Scan
Total Scan Time : 01:03:16

Memory items scanned : 553
Memory threats detected : 1
Registry items scanned : 5251
Registry threats detected : 1
File items scanned : 16628
File threats detected : 3

BearShare File Sharing Client
C:\PROGRAM FILES\BEARSHARE\BEARSHARE.EXE
C:\PROGRAM FILES\BEARSHARE\BEARSHARE.EXE
[BearShare] C:\PROGRAM FILES\BEARSHARE\BEARSHARE.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\BEARSHARE.LNK
C:\DOCUMENTS AND SETTINGS\CUNIGANBK\DESKTOP\BEARSHARE.LNK

#9 DaChew

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Posted 08 September 2008 - 06:28 PM

and Let us know how the PC is running now


A slow computer can be a whole nuther can of worms, as people add security to try and remove malware and then leave too much running after their computer is clean
Chewy

No. Try not. Do... or do not. There is no try.

#10 bgolf

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Posted 08 September 2008 - 07:59 PM

Still kinda slow, unchararistically so. Better than it was, but not anything near what it used to be, as far as speed.

#11 DaChew

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Posted 08 September 2008 - 08:58 PM

http://www.pcpitstop.com/betapit/pitstop.asp

here's a decent online test
Chewy

No. Try not. Do... or do not. There is no try.




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