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Instant Messenger Causing Messenger To Crash

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#1 Entbbe


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  • Local time:02:17 PM

Posted 06 September 2008 - 01:43 PM

Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 8.5.1302.1018
Application Timestamp: 4717a53b
Fault Module Name: RichEd20.dll
Fault Module Version:
Fault Module Timestamp: 4791a775
Exception Code: c0000005
Exception Offset: 000181cf
OS Version: 6.0.6001.
Locale ID: 2057

Extra information about the problem
LCID: 1033
Bucket ID: 723586949

I am experiencing Windows Live Messenger crashing when someone has left me a message off line. You click on the message and it freezes then searches for a solution before completly closing. This has also happened after I have opened an Instant Messenger Window, had a few lines of chat and then it freezes. I have some idea that It might be a Java problem.....I have removed Messenger completly and re-installed it, also up-dated it and up dated Java. I am about to remove both and see if that works, but wondered if anyone had any ideas

Nigel :huh:

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