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Instant Messenger Causing Messenger To Crash


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#1 Entbbe

Entbbe

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Posted 06 September 2008 - 01:43 PM

Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 8.5.1302.1018
Application Timestamp: 4717a53b
Fault Module Name: RichEd20.dll
Fault Module Version: 5.31.23.1228
Fault Module Timestamp: 4791a775
Exception Code: c0000005
Exception Offset: 000181cf
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Extra information about the problem
LCID: 1033
Bucket ID: 723586949


I am experiencing Windows Live Messenger crashing when someone has left me a message off line. You click on the message and it freezes then searches for a solution before completly closing. This has also happened after I have opened an Instant Messenger Window, had a few lines of chat and then it freezes. I have some idea that It might be a Java problem.....I have removed Messenger completly and re-installed it, also up-dated it and up dated Java. I am about to remove both and see if that works, but wondered if anyone had any ideas

Cheers
Nigel :huh:

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