I'm under the impression I'm okay now. I checked the registry per an internet post at Symantec, but anything there would have run thanks to my initial crash and if the programmer was smart, would have cleaned itself up. I don't know. Anyway, I found nothing in the registry, stopped system restore, ran a complete Norton scan. rebooted in safe mode (since the instructions recommended scanning in safe mode) but Norton wouldn't run on my PC in safe mode, lovely. Anyway, still no icon. Downloaded Glary, ran some of the utilities and registry cleanup and got my icon back. I couldn't find where the icon was "disabled" and it would be nice to know. The processes were always running. I just don't like systray problems. Oh, and I did fully power down and leave it powered off for a while, as I contemplated tossing it against the wall, before I rebooted. All this after hanging up really mad at Norton "techs" who wouldn't even answer a question about which exceptions to remove to make sure I scanned my restore files. I was on the phone with them for over two hours, they loaded a bunch of crap on my pc and left it vulnerable. Then they had the nerve to ask me for 99.00 USD to fix a problem because their software was lame. I was up all night too mad to sleep determined to fix this. Now I suppose they want me to fill out a survey. All time worst customer care, would have fired them all. Absolutely useless and a fraud. Will not renew.
I'm not sure if Glary was the tool I had. I really liked that it fixed a bunch of things that PC illiterates like me wouldn't know how, services that might be disabled, systray problems, etc. I was spending a ton of time trying to figure out what Glary just fixed, I guess. It could have been Norton too. Oh, I ran a pctools online scan too, to get another opinon, which only came up with tracking cookies.
I'm under the impression I'm virus free now, though who knows. My pc is behaving properly and Norton hasn't detected anything beyond tracking cookies from online usage. I'd like to know of any good free pc repair tools. I was using spybot for a long time, my son still uses it with panda, but I got really infected running the last version with panda from internet use. Don't know how or which was to blame.
Thanks for any help you can give on making sure I'm done with this. I hope my restore files are okay. I still don't know what exceptions to remove and the third escalation Norton tech didn't even know what I was talking about.
Edited by alpha_mare, 08 September 2008 - 07:33 PM.