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Browsers Wont Open Any Pages


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6 replies to this topic

#1 Shadowdance

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Posted 05 September 2008 - 11:30 AM

Ok here it is.

I ve downloaded Avast A/V and said there is a conflict with my ZoneAlerm Firewall.

After that, a message in avast appeared that a .dll was trojan in my system.

I ran Spyware Doctor and removed it.

After that, nothing will make pages to appear and especially Yahoo. It won't open on I.E. (ver. 6), or Firefox (ver. 2)!!

Though my msn, p2p, torrents are working very smoothly; and other 2 pcs on WAN are opening everything fine.

I thought there is a problem with avast, so I got rid of it and rebooted.

Nothing happened.

Oh, note that when I click my browsers to open, nothing is visible on my address bar; not even when I type www.yahoo.com (and Google).

What is happening?


Thank you in advance :thumbsup:

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB


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#2 m0le

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Posted 05 September 2008 - 11:59 AM

Sounds like the trojan hasn't gone quietly.

Post a query in the "Am I Infected" section for help from the experts. :thumbsup:
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#3 Shadowdance

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Posted 05 September 2008 - 12:01 PM

Thank you :D

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB


#4 Phantek

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Posted 05 September 2008 - 03:46 PM

Just to confirm, did you try shutting down zonealarm and testing at any point?

#5 Shadowdance

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Posted 05 September 2008 - 06:53 PM

Just to confirm, did you try shutting down zonealarm and testing at any point?


Yes I tried with both ZA and Avast disabled but problem persists :thumbsup:

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB


#6 m0le

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Posted 05 September 2008 - 07:18 PM

Shadowdance,

Just noticed that you posted in the HijackThis forum as opposed to the Am I Infected section.

This forum is very busy so you wont get an answer for a little while. Someone may be able to help you more quickly on the other forum.

Your choice though :thumbsup:
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#7 boopme

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Posted 05 September 2008 - 07:31 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
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