Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Get Msg "you Have A Security Problem!"


  • This topic is locked This topic is locked
11 replies to this topic

#1 Marty61

Marty61

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:02 PM

Posted 04 September 2008 - 09:45 PM

I keep getting the message "You have a security problem" appearing on bottom left of screen. It then tries to open website www.helpsupportcenter.com to try to run something. I have installed ZoneAlarm Pro, so it cannot get to site.

I have
1. Cleaned out temporary internet files and temp files.
2. Scanned with AdAware and SpyBot - Search and Destroy and removed many things
3. Run CA Virus Scan
4. Scanned with Panda AntiVirus and removed more stuff
5. Run McAfee Stinger
6. Installed ZoneAlarm Pro and run its anti-spyware
7. Updated Windows (I now have SP 3 - I think...)

I am attaching the HijackThis log below.

Thanks for your help!!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:36:27 PM, on 9/4/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\WINDOWS2\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS2\Explorer.EXE
C:\WINDOWS2\system32\spoolsv.exe
C:\Documents and Settings\All Users.WINDOWS2\Application Data\izqvybmj\arkjibot.exe
C:\WINDOWS2\system32\igfxtray.exe
C:\WINDOWS2\system32\hkcmd.exe
C:\WINDOWS2\system32\igfxpers.exe
C:\WINDOWS2\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Napster\napster.exe
C:\WINDOWS2\system32\IoctlSvc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS2\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\DOCUME~1\MARTY~1.OWN\LOCALS~1\Temp\a..exe
C:\WINDOWS2\system32\bmrijaze.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\MARTY~1.OWN\LOCALS~1\Temp\a.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Documents and Settings\Marty.OWNER1\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS2\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS2\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS2\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS2\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS2\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\MARTY~1.OWN\LOCALS~1\Temp\a..exe
O4 - HKCU\..\Run: [proccfg] C:\WINDOWS2\system32\bmrijaze.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [setproc] C:\WINDOWS2\system32\tinqfqdm.exe
O4 - HKLM\..\Policies\Explorer\Run: [3oXbHJGTPX] C:\Documents and Settings\All Users.WINDOWS2\Application Data\izqvybmj\arkjibot.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS2\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS2\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS2\system32\IoctlSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS2\system32\ZoneLabs\vsmon.exe

--
End of file - 8535 bytes

BC AdBot (Login to Remove)

 


#2 Marty61

Marty61
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:02 PM

Posted 08 September 2008 - 08:10 PM

I did some searching within your forum and found another topic similar to mine. I downloaded and ran Malwarebytes' Anti-Malware. I am attaching the log from that and a fresh HijackThis log. The message is no longer appearing.

Malwarebytes' Anti-Malware 1.27
Database version: 1130
Windows 5.1.2600 Service Pack 3

9/8/2008 6:12:07 PM
mbam-log-2008-09-08 (18-12-07).txt

Scan type: Quick Scan
Objects scanned: 60718
Time elapsed: 11 minute(s), 0 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 45

Memory Processes Infected:
C:\Documents and Settings\Marty.OWNER1\Local Settings\Temp\a.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\iTunesMusic (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\rdriv (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\proccfg (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\setproc (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\3oxbhjgtpx (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SystemCheck2 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Somefox (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users.WINDOWS2\Application Data\izqvybmj (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS2\system32\smp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor (Rogue.BugDoctor) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS2\system32\bmrijaze.exe (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS2\system32\tinqfqdm.exe (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS2\Application Data\izqvybmj\arkjibot.exe (Trojan.FakeAlert.H) -> Delete on reboot.
C:\Documents and Settings\Marty.OWNER1\Local Settings\Temp\a.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-2955957991-2598884384-2459417433-1006\Dc1.exe (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\smp\msrc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor\BugDoctor.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor\Get Bonuses!.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor\Uninstall BugDoctor.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\akttzn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\anticipator.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\awtoolb.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\bsva-egihsg52.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\dpcproxy.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\hoproxy.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\hxiwlgpm.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\hxiwlgpm.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\msgp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\msnbho.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\msvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\mtr2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\mwin32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\netode.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\newsd32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\regc64.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\regm64.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\Rundl1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\ssurf022.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\ssvchost.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\ssvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\sysreq.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\taack.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\taack.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\temp#01.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\thun.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\thun32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\VBIEWER.OCX (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\vcatchpi.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\winlogonpc.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\winsystem.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS2\system32\WINWGPX.EXE (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Marty.OWNER1\Local Settings\Temp\a..exe (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Marty\Desktop\Get Bonuses!.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:08:38 PM, on 9/8/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\WINDOWS2\system32\ZoneLabs\vsmon.exe
C:\WINDOWS2\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS2\system32\spoolsv.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS2\system32\igfxtray.exe
C:\WINDOWS2\system32\hkcmd.exe
C:\WINDOWS2\system32\igfxpers.exe
C:\WINDOWS2\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS2\system32\IoctlSvc.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS2\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Marty.OWNER1\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS2\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS2\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS2\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS2\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS2\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS2\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS2\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS2\system32\IoctlSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS2\system32\ZoneLabs\vsmon.exe

--
End of file - 7987 bytes


Am I clean now? Thanks for your help!!

#3 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:01:02 PM

Posted 13 September 2008 - 10:38 PM

Hello, Marty61.
:thumbsup: to BleepingComputer.com

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)

I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.

If you would still like help, please post a new HiJack This log below, as things may have changed on your system.

If you do not still need help, please let me know, so that I can move on to other users who still need help.

Please take note of the following:
  • While a HJT Team member is working with you, please refrain from making any changes to your computer.
  • Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Please reply using the Posted Image button in the lower left hand corner of your screen.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" :).
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#4 Marty61

Marty61
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:02 PM

Posted 14 September 2008 - 04:53 PM

Billy - Unfortunately, the computer with the problem is sitting where Hurricane Ike went through (quite a ways north of Galveston, so it shouldn't be under water - but no electrical power for anywhere from 4 days to 3 weeks). I came home (about 200 miles north of there); so, I can't get you a new HJT log right now. I had posted a new HJT log after running Malwarebytes' Anti-Malware. The message was no longer appearing. Go ahead and help other users for now and I will post a new log when the electricity comes back on and I can get back.

Thanks!
Marty

#5 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:01:02 PM

Posted 15 September 2008 - 05:26 AM

Hmm I had power problems myself yesterday.. I will keep this topic open longer than the usual timeout of 5 days :thumbsup:

See you soon,
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#6 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:01:02 PM

Posted 21 September 2008 - 12:07 AM

Hello, Marty61.
Are you still here?

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#7 Marty61

Marty61
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:02 PM

Posted 22 September 2008 - 08:10 PM

Hi Billy - We just got power back this weekend and I just got back to town today. Here's a new HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:08:12 PM, on 9/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\WINDOWS2\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS2\Explorer.EXE
C:\WINDOWS2\system32\spoolsv.exe
C:\WINDOWS2\system32\igfxtray.exe
C:\WINDOWS2\system32\hkcmd.exe
C:\WINDOWS2\system32\igfxpers.exe
C:\WINDOWS2\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS2\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS2\system32\IoctlSvc.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Nortel Networks\Extranet.exe
C:\WINDOWS2\system32\mstsc.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Marty.OWNER1\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS2\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS2\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS2\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS2\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS2\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS2\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS2\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CF61E4F6-A888-4702-A8EB-1F18D053DC52}: NameServer = 10.2.22.6,10.3.22.6
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS2\system32\IoctlSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS2\system32\ZoneLabs\vsmon.exe

--
End of file - 8179 bytes

#8 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:01:02 PM

Posted 22 September 2008 - 09:08 PM

Hello, Marty61.
Glad to hear your electrics are back on :thumbsup:

That log looks free of malware. Are you still having problems?

I would like us to use ESET (NOD32)'s Online Scanner
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use <Control>+A)
  • Right-click again and chose "Copy" (or <Control>+C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

In your next reply, please include the following:
  • ESET OnlineScan's Log

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#9 Marty61

Marty61
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:02 PM

Posted 23 September 2008 - 06:09 AM

I have not seen any more of the original problem. Last night I got a couple of messages from my CA Anti-Virus telling me it found and deleted a couple of problems (don't remember the names...)

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3462 (20080923)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=18cf88ac9efc3d4b84b6c7eeec3e7e2a
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-09-23 04:29:46
# local_time=2008-09-22 11:29:46 (-0600, Central Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=599424
# found=2
# scan_time=6301
C:\Documents and Settings\All Users.WINDOWS2\Application Data\Spybot - Search & Destroy\Recovery\BugDoctor1.zip Win32/Bagle.gen.zip worm (unable to clean - deleted) 00000000000000000000000000000000
C:\Documents and Settings\All Users.WINDOWS2\Application Data\Spybot - Search & Destroy\Recovery\BugDoctor2.zip Win32/Bagle.gen.zip worm (unable to clean - deleted) 00000000000000000000000000000000

#10 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:01:02 PM

Posted 23 September 2008 - 03:41 PM

Hello, Marty61.
Congratulations! You now appear clean! :thumbsup:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Push the large "Cleanup" button.
  • Allow your system to reboot.
Reset System Restore
Windows' "System Restore" feature can cause malware files to be cached and retained by your system. Resetting System Restore will clean these files from your system, and will allow you to use System Restore without fear of reinfection.
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Note: You should only do this once, not on a regular basis!
You will not be able to restore computer to any earlier than today!

Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :).
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#11 Marty61

Marty61
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:02 PM

Posted 23 September 2008 - 10:34 PM

Billy - Things are running great! Thanks for all of your help!!!


Marty

#12 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:01:02 PM

Posted 24 September 2008 - 08:07 PM

Hello, Marty61.
Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users