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Virtumonde And Msa.exe Help


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#1 EKC

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Posted 04 September 2008 - 01:59 PM

Hello,

Like a majority or users I have contracted the Virtumonde and MS antivirus 2008, MSA.exe virus. I have looked through various forums and followed a series of measures to delete the viruses but with no luck. I know there are "computer specifc" measures aswell as difference in deletion approach. I didn't want to take further action until consulting someone one on one.

I would appreciate some help with this matter :thumbsup:


PROBLEMS
Bottom right Toolbar: Two shields (one ms anti virus, one red with cross) two red cross circles, and two exclamation yields.

Three desktop invasions: Blue screen W warning screensaver, Gay and Lesbian icon and Porn DVD icon.

Pop-ups: Have become increasingly adaptive over the last week. Currently showing MS Antivirus Security Center and scan every 40 seconds. Numerous XP alerts every 90 seconds

Fake- Alerts: Trojan

Windows Internet Explorer: As of Today, has statred opening http://scanner.anvi-scanner.com ( with windows like icon on front page) in own window every two min.


PRESCRIPTIONS:
Downloaded Spybot S & D. It got rid of alot of the Trojans and malware but they all came back. Upon reboot it questions if I want to allow new "Start-up instructions VEI(1-9).exe". ????

Downloaded Malwarebytes. Malwarebytes said it deleted about 20 fake alerts, trojans ect. and MSA.exe Antivirus 2008. They come back and though the MSA.exe and Antivirus 2008 are no longer in my "Programs" they are on my Toolbar and constantly engaged.

I also tried to restore my HD but I had not set a previous "restore date" .


I know you guys are probably sick of dealing with this virus but please help if you can.

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#2 rigel

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Posted 04 September 2008 - 02:24 PM

Hi EKC,

We have a few steps to take here... Let's start with a fresh Malwarebytes scan (Be sure to update!) I am posting directions for download and use below:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Edited by rigel, 04 September 2008 - 02:25 PM.

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