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Antispycheck - How Do I Get Rid Of It Please?


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#1 pendiz

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Posted 04 September 2008 - 12:43 PM

This morning I was suddenly told that I had about a million viruses and spyware on my PC. I could not get rid of the so-called checks. I was panicking and I was in a hurry to go to an appointment so I clicked on 'download antispycheck'. (I KNOW - I'm an idiot but I'mnot really PC literate and didn't know what else to do). Anyway I (naturally) reached a page asking me to pay for the programme and because I didn't want to leave home without having got rid of the spyware, I gave my card details (yes...stupid). Twice, after I clicked on 'pay now' I was taken to 'page not found'. In the end, because I HAD to leave the house, I switched off and went.
Later on, I was paying for my MOT and my card was declined so I rang them up to ask why and sure enough, it was because of the 2 payments that 'antispycheck' had taken from my account (for twice as much as I had agreed BTW!). My card people had said it was suspicious (not half!).
Anyway, when I got home I switched on and still had the virus /spyware warnings so in the end I restored the PC to an earlier date and it went away. I then had an email from 'antispycheck' thanking me for my business. There were lots of links to click on but I resisted. I googled 'antispycheck' and all that came up were warnings and 'how to un-install'...I realise that it is malware and want to get rid of it but I'm too scared to click on anything in case I'm making matters worse and adding even more bad stuff to my PC.

What can I do?

I'm desperate

I'd be grateful for any help.

Many thanks

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#2 rigel

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Posted 04 September 2008 - 02:22 PM

Hi pendiz and Welcome to BleepingComputer...

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 pendiz

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Posted 04 September 2008 - 02:34 PM

Thank you so much for your reply. However, after posting my plea I searched this forum and found a post saying 'ad-aware' was a very good programme to download so I did it. Was that okay? I did a scan and it found 108 bad things which I removed. Do I still need to follow your instructions (above)?

Regarding the antispycheck thing, on the email they sent me was a link to 'download antispycheck' which I have ignored. Doea this mean that it is not on my PC? Or is it yet another ruse to infect my computer?
I am afraid to click on almost everything now!

Thanks again

#4 rigel

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Posted 04 September 2008 - 02:47 PM

I would still run the Malwarebytes scan. A single malware scanner isn't totally effective against all malware. We will be using another after we see what Malwarebytes picks up.

Also, here is some extra info about antispycheck:

Symantec's listing

Information on Rogue Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 pendiz

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Posted 04 September 2008 - 03:05 PM

I have another problem *sigh*

When I try to click on your links it gets blocked by my pop up blocker. I am informed that if I hold down 'ctrl' when I click , I will be able to follow the link but that just does not happen. I don't know what to do (again-lol)

#6 rigel

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Posted 04 September 2008 - 03:15 PM

What browser are you using? For IE7, you can click on the tools menu, mouse over pop-up blocker, and then select - turn off pop-up blocker.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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