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Microsoft Office Startup Install Prompts


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3 replies to this topic

#1 garcia1000

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Posted 04 September 2008 - 07:56 AM

Hey guys,

I have some problem with my computer. It is a software problem.
Whenever I run any MS Office application or even Microsoft Outlook, I get the following message on startup:

Posted Image

The thing is, I never requested any feature usage!! I don't know why it does this, is my computer infected?

I don't even have the MS Office Pro 2003 CD with me any more.

I tried running the MS Windows Install Cleanup utility linked from this thread, but it didn't work for me.

I run Windows XP Professional, and MS Office Professional Edition 2003.

Thanks in advance for any help that you could provide.

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#2 garmanma

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Posted 04 September 2008 - 10:53 AM

I tried running the MS Windows Install Cleanup utility linked from this thread, but it didn't work for me.


If you would have read the warnings on the page for the Windows installer Cleanup Utility, you should have seen the warnings not to use it on Microsoft Office products. I'm not real sure what you can do now other than uninstall Office and reinstall it, if you have the CD. You can also try this free, Office compatible alternative:
http://www.gtopala.com/siw-download.html
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#3 FrankOtheMountaiN

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Posted 04 September 2008 - 11:52 AM

Did you have Office 2007 on that pc at any time? 2003 and 2007 dont get along well unless you specify different install directories.

Edited by FrankOtheMountaiN, 04 September 2008 - 11:53 AM.


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#4 garcia1000

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Posted 05 September 2008 - 10:36 PM

Thanks, I will do a reinstall.
At least my computer doesn't seem to be infected.




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