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Challenging Problem:browsers Timing Out


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#1 Number_6

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Posted 04 September 2008 - 07:44 AM

Here's a challenging problem for those of you who enjoy a tough one:

On my XP-SP2 machine, my browsers (MSIE, Firefox) only work for 10 minutes after I boot up. Ten minutes after booting up, they time-out. (If I boot up, wait 10 minutes, then launch a browser, it times out immediately--so this is related to "time-since-boot-up".)

This problem does NOT affect email. It keeps working.

I first noticed my problem began after I was doing some minor software maintenance, including installing a Creative Labs Audigy sound board. When I found the problem I used System Restore to drop back to a Restore Point I'd taken the day before, but that did not solve the problem.

My firewall is Comodo. I had been using Zone Alarm up until a year ago, then switched to Comodo. I have no reason to believe the firewall is the problem, for 2 reasons:

1. Both browsers work for 10 minutes before timing out.
2. Email keeps working.
3. I have not changed any settings in Comodo.
4. The Comodo control panel shows that the settings and permissions for email are the same as for Firefox and MSIE.

Anyone have any knowledge of this? Any suggestions? It's driving me bonkers.

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#2 usasma

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Posted 04 September 2008 - 08:16 AM

I'd suspect that something is messing with port 80 on your system. Can you try accessing a secure website (https uses port 8080) after the 10 minute timeout?
Try this one: https://bugzilla.mozilla.org/show_bug.cgi?id=116169

Also, is the Windows firewall turned off when the Comodo firewall is on?

Edited by usasma, 04 September 2008 - 08:16 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Number_6

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Posted 04 September 2008 - 10:48 AM

EXCELLENT question! HTTPS in fact works, even tho HTTP is blocked.

What does that mean?

I ran a piece of freeware I have, FreePortScanner, from nsauditor.com (nsasoft). it scans different (commonly-used) ports. It reported that all my commonly-used ports, such as 80 (HTTP), 110 (mail), 443 (https), etc, are CLOSED. I suspect that in fact that means "secured", since email works (as well as https, of course).

As to the Internet firewall, I just ran SERVICES.MSC and it reported that "Windows Firewall/Internet Connection Sharing" was running. I disabled it and then tried to get something using my browser, but it timed out.

Any idea what this means? Any other diagnostics you can suggest that might shed light on this?

#4 usasma

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Posted 04 September 2008 - 11:28 AM

The clue was that email was working - it uses different ports than a web browser. Now the issue is to figure out why it goes out at 10 minutes.
I'd suggest re-enabling the Windows firewall and disabling the Comodo firewall and see what happens.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Number_6

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Posted 04 September 2008 - 02:11 PM

I disabled COMODO and re-booted and there was no change: after 10 minutes or so HTTP timed-out, whereas HTTPS continued to work.

One of my (many) questions about this is, why is it that http seems to time out after 10 minutes? What's going on to block it after 10 minutes, but not immediately after boot-up?

#6 usasma

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Posted 04 September 2008 - 02:21 PM

That's what we're trying to figure out.

Since I'm about at my limit when it comes to networking problems, I'm going to move this over to the Networking forum where some of the experts can have a look at it.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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