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Productkey For Outlook Does Not Work, Please Help.


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#1 dsmeltink

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Posted 04 September 2008 - 02:49 AM

I bought a homeuser edition of office.

When I want to use outlook my productkey is asked. The productkey that I received with my purchase does not work.
I do not have problems using Excel or Word.

Can someone help me with getting outlook working again or backup-ing my e-mail and addresses from outlook so I can re-install office.

Thanks.

Dennis

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#2 garmanma

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Posted 04 September 2008 - 10:42 AM

You can try programs such as Belarc Advisor or S.I.W. They list the keys of software already installed on your computer.
http://www.belarc.com/free_download.html
http://www.gtopala.com/siw-download.html
Mark
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#3 dsmeltink

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Posted 04 September 2008 - 12:46 PM

Hi Mark,

Thanks for the reply. I installed Belarc en tried the keys it mentioned. Unfortunately they (all) dit not work.

Do you have some other suggestions?

Dennis

#4 garmanma

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Posted 04 September 2008 - 01:03 PM

Have you tried the repair function in Office?

http://office.microsoft.com/en-us/help/HA010548851033.aspx
http://www.emailaddressmanager.com/outlook/repair.html
Mark
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#5 dsmeltink

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Posted 04 September 2008 - 01:42 PM

doesn't work either.

#6 garmanma

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Posted 04 September 2008 - 02:43 PM

I can't offer any more ideas. I don't use Outlook or Office. I use Open Office which is free and compatible with Office documents
http://openoffice.org-suite.com/1/index.as...s&se=google
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#7 Romeo29

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Posted 05 September 2008 - 06:19 AM

If you are using genuine Microsoft product then give Microsoft some bad time :thumbsup: They will be more than happy to help you out.

#8 Queen-Evie

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Posted 05 September 2008 - 01:34 PM

Back up Outlook:

How to manage .pst files in Outlook 2007, in Outlook 2003, and in Outlook 2002

#9 dsmeltink

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Posted 06 September 2008 - 01:57 PM

Thanks very much.

I backuped the data to another PC and I retreived it.

Office is being unistalled as I type! ;-)




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