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Win32 Trogen-gen (other)


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11 replies to this topic

#1 keithy

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Posted 04 September 2008 - 01:19 AM

Hi all, looking for some advice
I,ve had and used ATF Cleaner for quite sometime now and yesterday for some reason I have a warning from my anti virus (Avast) that it (ATF) was infected by a worm and Avast suggested I "move it to chest" this I did, however I now can't down load ATF Cleaner from anywhere without this warning from Avast that it contains a virus (Win32 Trogen-gen (Other).
can anyone advise?

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#2 rigel

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Posted 04 September 2008 - 02:27 PM

I'm not sure why ATF would be flagged, unless it was corrupted or is trying to move something that Avast is detecting as bad. Let's start with this procedure:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 keithy

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Posted 05 September 2008 - 05:48 AM

Below is the log from Malwarebytes, looks clear!
should I now try to download ATF cleaner or is there a alternative?
I've just got into the habit of using it after surfing the net!

Malwarebytes' Anti-Malware 1.26
Database version: 1116
Windows 5.1.2600 Service Pack 3

05/09/2008 12:41:47
mbam-log-2008-09-05 (12-41-47).txt

Scan type: Quick Scan
Objects scanned: 43417
Time elapsed: 1 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

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Posted 05 September 2008 - 06:38 AM

Hmmm. We may have a false positive showing up with Avast. Lets do a scan with Super Antispyware and see if it detects anything.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 keithy

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Posted 05 September 2008 - 06:51 AM

Hi, these are the results of the full scan:

Malwarebytes' Anti-Malware 1.26
Database version: 1116
Windows 5.1.2600 Service Pack 3

05/09/2008 13:48:41
mbam-log-2008-09-05 (13-48-41).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 96692
Time elapsed: 14 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{374668FA-E8CE-4E23-92AD-81007BF8DC94}\RP119\A0046182.dll (Adware.Shopper) -> Quarantined and deleted successfully.

#6 rigel

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Posted 06 September 2008 - 04:30 PM

Please post the results of post 4 when you have a chance. Thanks

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 keithy

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Posted 07 September 2008 - 04:07 AM

Hi, I've SAS free for a while, and scan regularly, however I did as you said and updated before scanning in safe mode with the following results:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/07/2008 at 10:58 AM

Application Version : 4.21.1004

Core Rules Database Version : 3558
Trace Rules Database Version: 1546

Scan type : Complete Scan
Total Scan Time : 00:18:24

Memory items scanned : 158
Memory threats detected : 0
Registry items scanned : 5380
Registry threats detected : 0
File items scanned : 54810
File threats detected : 3

Adware.Tracking Cookie
C:\Dokumente und Einstellungen\keithtaylor\Cookies\keithtaylor@weborama[2].txt
C:\Dokumente und Einstellungen\keithtaylor\Cookies\keithtaylor@atdmt[1].txt

Adware.180solutions/Seekmo/Zango
D:\DOWNLOADS\SETUP.EXE

I unchecked the box "scan on startup" can I re-check that box or shall I leave as you said?

#8 rigel

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Posted 07 September 2008 - 07:54 PM

You can place the check back now. :thumbsup:

Ok.. let's Rerun MalwareBytes. Be sure to update! I am looking for 0 infections.

Also Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 keithy

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Posted 09 September 2008 - 11:06 AM

Tuesday, September 9, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, September 09, 2008 14:30:26
Records in database: 1203586
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
A:\
C:\
D:\
E:\
Scan statistics
Files scanned 54679
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:44:18

No malware has been detected. The scan area is clean.
The selected area was scanned.

#10 rigel

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Posted 09 September 2008 - 11:31 AM

I think we are clean!

One last thing:
Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Thanks keithy - Safe Surfing :thumbsup:

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 keithy

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Posted 11 September 2008 - 12:34 PM

A big thanks again, just downloaded and ran ATF cleaner, no more virus warning from Avast, Thanks again!

#12 rigel

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Posted 11 September 2008 - 03:36 PM

You are welcome keithy!

Safe surfing!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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