Posted 24 April 2005 - 08:09 AM
I have a story, back from the dim, dark days of mainframe computers and large bandprinters. A certain European company produced a medium size bandprinter - the sort which prints by firing a hammer onto the paper which knocks the paper against an ink ribbon and then onto a spinning metal band which has characters embossed on it. Goodness knows how this design ever produced anything legible but it did (Its a common design), and it did it quite well. Except for the ink ribbon.
The Engineers (as we preferred to be called) were forever getting 'ribbon fault' calls. There were heaps of adjustments to keep the ink ribbon flowing smoothly: - Angle adjustments, tension adjustments, scraper wheels to take off excess ink, anti-static rollers - and still the damn things wouldn't run for more than a week at a time without a ribbon fault.
The customers were getting restless, the management put together a troubleshooting team of the best engineers and they experimented day and night for a month. Finally they flew them all to New Zealand to modify every printer there as a trial of the remedy.
Success at last. No more (well hardly any) ribbon faults!
We were sent out to do the mod on all the printers in Australia.
What was it? Oh, you unscrew all the adjustment arms and tension locks and ink scrapers and what not and throw them in the bin!
Edited by Rimmer, 24 April 2005 - 08:11 AM.
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