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Need Help With A Windows Security Alert


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#1 fijimark

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Posted 03 September 2008 - 01:45 PM

Yesterdaymy wife was surfing the web and did something to cause a Widows Security Alert with a Trojan-downloader.Win32.Agent.bq. It keeps coming up and Norton detected and cleared out an error upon boot up but the security alert still keeps coming up.

Please any help to remove.

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#2 rigel

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Posted 03 September 2008 - 01:50 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 fijimark

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Posted 03 September 2008 - 03:26 PM

Malwarebytes' Anti-Malware 1.26
Database version: 1110
Windows 5.1.2600 Service Pack 2

9/3/2008 1:27:01 PM
mbam-log-2008-09-03 (13-27-01).txt

Scan type: Quick Scan
Objects scanned: 72393
Time elapsed: 17 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 30
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 4
Files Infected: 66

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{0656a137-b161-cadd-9777-e37a75727e78} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0b682cc1-fb40-4006-a5dd-99edd3c9095d} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0e1230f8-ea50-42a9-983c-d22abc2eeb4c} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9dd4258a-7138-49c4-8d34-587879a5c7a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b8c0220d-763d-49a4-95f4-61dfdec66ee6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c3bcc488-1ae7-11d4-ab82-0010a4ec2338} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{000000da-0786-4633-87c6-1aa7a4429ef1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{54645654-2225-4455-44a1-9f4543d34545} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5c7f15e1-f31a-44fd-aa1a-2ec63aaffd3a} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9dd4258a-7138-49c4-8d34-587879a5c7a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b8c0220d-763d-49a4-95f4-61dfdec66ee6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c3bcc488-1ae7-11d4-ab82-0010a4ec2338} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000000da-0786-4633-87c6-1aa7a4429ef1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\dpcproxy (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\HOL5_VXIEWER.FULL.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Classes\hol5_vxiewer.full.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Classes\applications\accessdiver.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\fwbd (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\HolLol (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Inet Delivery (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Inet Delivery (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\mslagent (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Invictus (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Golden Palace Casino PT (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Golden Palace Casino NEW (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\iTunesMusic (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\rdriv (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SystemCheck2 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Somefox (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\mslagent (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\akl (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Inet Delivery (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\smp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\mslagent\2_mslagent.dll (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\mslagent\mslagent.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\mslagent\uninstall.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\akl\akl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\akl\akl.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\akl\uninstall.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\akl\unsetup.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Inet Delivery\inetdl.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Inet Delivery\intdel.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\smp\msrc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\a.bat (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\base64.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FVProtect.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\userconfig9x.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsystem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zip1.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zip2.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zip3.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zipped.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\iTunesMusic.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\akttzn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\anticipator.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\awtoolb.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bsva-egihsg52.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dpcproxy.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\emesx.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\h@tkeysh@@k.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hoproxy.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hxiwlgpm.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hxiwlgpm.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\medup012.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\medup020.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msgp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msnbho.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mtr2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mwin32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\netode.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\newsd32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ps1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\psof1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\psoft1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\regc64.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\regm64.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Rundl1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sncntr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssurf022.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssvchost.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysreq.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\taack.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\taack.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\temp#01.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\thun.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\thun32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\VBIEWER.OCX (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vcatchpi.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winlogonpc.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winsystem.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WINWGPX.EXE (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vbsys2.dll (Trojan.Clicker) -> Quarantined and deleted successfully.
C:\Documents and Settings\chris\Local Settings\Temp\a..exe (Trojan.FakeAlert) -> Delete on reboot.

#4 rigel

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Posted 03 September 2008 - 07:45 PM

Hi figimark,

Next step...

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 fijimark

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Posted 04 September 2008 - 03:31 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/04/2008 at 01:24 PM

Application Version : 4.20.1046

Core Rules Database Version : 3556
Trace Rules Database Version: 1544

Scan type : Complete Scan
Total Scan Time : 01:52:15

Memory items scanned : 157
Memory threats detected : 0
Registry items scanned : 4393
Registry threats detected : 24
File items scanned : 32727
File threats detected : 4

Trojan.Dropper/Gen
[smartsh] C:\WINDOWS\SYSTEM32\IRSBSPMJ.EXE
C:\WINDOWS\SYSTEM32\IRSBSPMJ.EXE
[dbcmd] C:\WINDOWS\SYSTEM32\JENGVSTW.EXE
C:\WINDOWS\SYSTEM32\JENGVSTW.EXE

Trojan.Unclassified/MSXML71
HKLM\Software\Classes\CLSID\{500BCA15-57A7-4eaf-8143-8C619470B13D}
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}#Install
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}\InprocServer32
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}\InprocServer32#ThreadingModel
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}\ProgID
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}\Programmable
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}\TypeLib
HKCR\CLSID\{500BCA15-57A7-4EAF-8143-8C619470B13D}\VersionIndependentProgID
HKCR\XML.XML.1
HKCR\XML.XML.1\CLSID
HKCR\XML.XML
HKCR\XML.XML\CLSID
HKCR\XML.XML\CurVer
HKCR\TypeLib\{9233C3C0-1472-4091-A505-5580A23BB4AC}
HKCR\TypeLib\{9233C3C0-1472-4091-A505-5580A23BB4AC}\1.0
HKCR\TypeLib\{9233C3C0-1472-4091-A505-5580A23BB4AC}\1.0\0
HKCR\TypeLib\{9233C3C0-1472-4091-A505-5580A23BB4AC}\1.0\0\win32
C:\WINDOWS\SYSTEM32\MSXML71.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500BCA15-57A7-4eaf-8143-8C619470B13D}

Adware.Tracking Cookie
C:\Documents and Settings\chris\Cookies\chris@ad.doubleclick[1].txt

Trojan.DNSChanger-Codec
HKU\S-1-5-21-2318923645-3336322219-3203835953-1006\Software\uninstall

Rogue.PC-Cleaner
HKU\S-1-5-21-2318923645-3336322219-3203835953-1006\Software\mwc

#6 rigel

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Posted 04 September 2008 - 08:50 PM

Please update and rerun Malwarebytes and post a new log , then run this procedure:

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 fijimark

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Posted 05 September 2008 - 10:36 AM

I am running the scan right now but still getting the Windows Security Alert. The name ont he alert is Trojan-Spy.Win32.keyLogger.aa. It tells me to enable protection.

I will post the log when it is complete and thanks again for all your help.

#8 fijimark

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Posted 05 September 2008 - 10:38 AM

Malwarebytes' Anti-Malware 1.26
Database version: 1116
Windows 5.1.2600 Service Pack 2

9/5/2008 8:40:44 AM
mbam-log-2008-09-05 (08-40-44).txt

Scan type: Quick Scan
Objects scanned: 44670
Time elapsed: 3 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 quietman7

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Posted 05 September 2008 - 10:56 AM

The name ont he alert is Trojan-Spy.Win32.keyLogger.aa

Can provide a specific file name associated with this malware threat(s) and if so, where is it located (full file path) at on your system?

Each security vendor uses their own naming conventions to identify various types of malware. Without knowing the specific file associated with the threat and its location (full file path), its difficult to determine exactly what has been detected.
.
.
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#10 fijimark

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Posted 05 September 2008 - 11:15 AM

What is my best way to insert a print screen shot?

#11 quietman7

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Posted 05 September 2008 - 11:21 AM

How to make a screen shot in Windows
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#12 fijimark

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Posted 05 September 2008 - 11:23 AM

I have the screen shot in paint but do not see the option to post in my reply.

#13 quietman7

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Posted 05 September 2008 - 11:36 AM

Create an account on Photobucket or Tinypic, upload the image, and then post the link to the url address.
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#14 fijimark

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Posted 05 September 2008 - 11:40 AM

<a href="http://s481.photobucket.com/albums/rr174/brownevans/?action=view&current=error.jpg" target="_blank"><img src="https://ssl-proxy-updated.herokuapp.com/0ccb34db2fa6341f00de2abc9c0a9411f8fcf25c/687474703a2f2f693438312e70686f746f6275636b65742e636f6d2f616c62756d732f72723137342f62726f776e6576616e732f6572726f722e6a7067/" border="0" alt="Photobucket"></a>

Posted Image

http://s481.photobucket.com/albums/rr174/b...rrent=error.jpg

#15 quietman7

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Posted 05 September 2008 - 11:47 AM

Ok. That's a bogus alert. I misunderstood and thought you meant one of your security programs was providing an alert.

Please print out and follow these instructions: "How to use SDFix". <- for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

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