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Virtumonde Keeps Coming Back


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9 replies to this topic

#1 nmcbank

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Posted 03 September 2008 - 01:41 PM

On my win XP desktop I found couple of viruses 1-trojan metajuan and 2 trojan virtumonde, while scanned with Norton antivirus.
NAV removed the virus not once twice but more than 4 times and keep coming back even after disabling the system restore.

I also used PC tools spyware doctor and scan the computer several times the same same viruses keep coming back.
Any help will be very much appreciated.
Please help me remove this viruses from computer.
Thank you.

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#2 garmanma

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Posted 03 September 2008 - 01:58 PM

You need to post in the correct forum. I'll move you there
Mark
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#3 nmcbank

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Posted 03 September 2008 - 02:05 PM

Mark, Thanks a lot for mvoing the post in to right forum.

#4 quietman7

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Posted 03 September 2008 - 02:29 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#5 nmcbank

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Posted 03 September 2008 - 04:32 PM

After following up the instructions provided, here is the logreport from MBAM.
I forgot to mention that at start up System 32 folder has started to open up since last few days.
Also at the start up there was an error showing as "Error loading C:\windows\system32\cokdcvip.dll, I have not done anything with that window and has closed it by using X on the box.

Thanks a lot for all the help.

Malwarebytes' Anti-Malware 1.26
Database version: 1110
Windows 5.1.2600 Service Pack 2

9/3/2008 2:31:06 PM
mbam-log-2008-09-03 (14-31-06).txt

Scan type: Quick Scan
Objects scanned: 52053
Time elapsed: 8 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

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Posted 04 September 2008 - 07:49 AM

It's not unusual to receive such an error after using anti-virus and other security scanning tools to remove malware infection.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.
The System32 folder opens at startup because of a corrupt system registry value. The value could have been corrupted for a number of reasons to include malware or installing/uninstalling a program from the Internet which did not install/uninstall itself properly.

Click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #260 and click "System32 Folder Opens Upon Boot" in the right column. You will be prompted to download xp_systems32opens.vbs. Save the file to your desktop and double-click on it to run the script. Since the script modifies certain registry settings you may receive an alert from your anti-virus or any script blocking program. Ignore the warning and allow it to continue.

The problem could also be caused by empty run entries in your startup shortcuts which will open the system32 folder. Check the startup run registry entries and remove those entries. See System32 Folder Opens When Logging on to Windows.

These steps involves making changes in the registry. Always back up your registry before making any changes. If you are not familiar with working in the registry, then you should NOT attempt to make any changes on your own. Improper changes to the registry could adversely affect your computer and render it inoperable. ERUNT is an excellent FREE tool that allows you to to take a snapshot (backup) of your registry before making changes and restore it when needed.
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#7 nmcbank

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Posted 04 September 2008 - 09:45 PM

quietman7, I did as suggested. After running xp_systems32opens.vbs I get the message "THIS SCRIPT CANNOT REPAIR YOUR ISSUE. THE EXPECTED REGISTRY VALUE WAS NOT FOUND"

I still get the windows/system32 folder open up at start up.
Computer is running a little sluggish but it is working better than it was.
Any suggestions??

Thanks a lot again for your help.

#8 quietman7

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Posted 05 September 2008 - 08:03 AM

This issue will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 9 there are instructions for downloading the HijackThis Installer and creating a log. This is an automatic setup version which will install the program in the proper location.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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#9 nmcbank

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Posted 08 September 2008 - 07:29 PM

I posted the hijackthis log on the suggested forum today.
I will be seating quietly waiting for the response.
Thanks for all your help.

#10 quietman7

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Posted 09 September 2008 - 08:36 AM

Your hijackthis log is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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