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Cds Not Recognized

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#1 250gibson


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Posted 03 September 2008 - 12:51 PM

Device manager shows that the device is working correctly, however when a disc is inserted into the drive, it spins and lights up like it is reading a cd, but then autorun does not start. I tried to run autorun manually, but that didn't work either. I checked in my computer, and there is no files listed on the cd, even though I know there are, (they show up on other computers). I tested with a couple other known good discs, even the recovery disc, and still no files show up??? I have no idea where to start.


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#2 garmanma


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Posted 03 September 2008 - 02:11 PM

They do go bad. It sounds like the lens is dirty or damaged. You can try purchasing one of those cleaning disk usually sold in store by the CD section. There's a little brush molded into the disk that spins against the lens
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#3 250gibson

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Posted 03 September 2008 - 03:12 PM

The Cd drive works as I can boot from a disk fine, but once in Windows XP, it does not recognize the files??

#4 hamluis



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Posted 03 September 2008 - 04:41 PM

Try a music CD or one with .mp3 data files.


#5 usasma


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Posted 04 September 2008 - 06:47 AM

Try the steps in this article: http://support.microsoft.com/kb/314060
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#6 Shadowdance


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Posted 05 September 2008 - 12:04 PM

Last time this happened to me, I had to buy a new CD/DVD device.

Can you give us the model of your device and when did you buy it/?

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB

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