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Malware


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#1 homosap

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Posted 03 September 2008 - 11:30 AM

Hi folks, my first post and I'm seeking help re MS Antivirus and also Virusremover2008.com. These have lodged themselves in our family PC last night and I'm at my wits end trying to remove them. My problem is that I can't get to the desired websites or download what I need. They seem to have hijacked explorer and I'm redirected to different websites or I get the message that the website couldn't be reached. I tried downloading the Malware exe file to the PC I'm on now and e-mailed it to my yahoo mail account as an attachment. Unfortunately it only went over as a text file. I've also tried e-mailing myself hyperlinks and tried keying in the full http address but they get corrupted and diverted each time.

I reckon I'll be ok once I can run the Malware exe file but can't think of how I can achieve that....any suggestions would be really helpful. also how do you select safe mode at start up?......thanks.....Al

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#2 boopme

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Posted 03 September 2008 - 01:31 PM

Hello and welcome. What malware exe file is that?
Are you running XP?
What you will need to do is get to another PC. Then save this program Malwarebytes Anti-Malware to a CD, USB,pen drive etc.. and install it to the infected machine.

You will also need the UPdates file UpDates.
Double click the mbam-rules.exe and save that also.
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#3 homosap

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Posted 03 September 2008 - 05:10 PM

thanks, amazingly I don't have transfer facilities available, will go and buy a memory stick if need be tomorrow. I've downloaded the relevant files to my desktop on this machine and then attached them fully and zipped to an e-mail. I can get to my yahoo mail in safe mode, with networking enabled, from the home pc.

I've been through the pc in safe mode and deleted a lot of the files mentioned and the MS Antivirus seems to be at abeyance at present. My problem remains though that it won't let me get to certain websites or action downloads that would provide a fix. My homepage keeps getting set to Softwarereferral.com and I get bounced to Virusremover2008.com or similar garbage sites.

The files I haven't deleted yet are the HKEY_ ones as I don't know where to look for the registry....is this easy to find? I feel that if I can actually get the download then I can deal from there. I have read through all of the solutions on here and it seems doable for me, but they do require the download. Even if you can just tell me how to stop IE from being redirected that would be great.....thanks.....Al

ps. this is my first experience of a virus, maybe I've been lucky, and as an offence I'm now viewing it in a CAPITAL manner!!!

#4 boopme

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Posted 03 September 2008 - 07:36 PM

Perhaps you can run this online scan to get some things out of the way.
BitDefender Online Scanner
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#5 homosap

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Posted 04 September 2008 - 03:16 PM

Mucho thanks for the help on this forum and the astonishingly good help that Bleepingcomputer supplies. So:-

Went out this morning and bought a 1GB USB memory stick for 7
Loaded the Malwarebytes files onto that
Booted up home PC in safe mode and loaded the files and ran full scan
Removed 85 files that were detected
Rebooted in safe mode allowing netwrok access, got latest updates from Malware and ran full scan again
Nothing further found so rebooted in normal mode and everything is back to normal.
Have now downloaded IE7 also ran RRT and there seems to be no sign left of MS Antivirus or Virusremover2008

This site is now on my favourites, best technical info, for a non-techy like myself, that I've ever come across. What's more it worked, first time, it's a pleasure that there's good folks like yourselves out there as well as the midless scumbags that create these malicious programmes......thanks again.....Al

#6 quietman7

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Posted 04 September 2008 - 03:27 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

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