Posted 02 September 2008 - 11:56 PM
I have been attempting to remove the Antivirus XP 2008 menace for over a week now. I had CA antivirus protection from my local ISP so I began with my ISP. They in turn escalated the call to CA antivirus. The repesentative there worked with me for two days before advising that I reload my operating system and start from scratch. Before taking such drastic action, I began my search within the Bleeping Computer forums.
I am running Windows XP and Internet Explorer
I have found a great deal of helpful info in the forums (and in addition to the scans etc. run with the CA antivirus tech), I have done the following as recomended on the forums:
Cleaned out temporary files, temporary Internet files and Recycle Bin
Scanned with Ad-Aware, Spybot Search and Destroy, Bit Defender (all multiple times) and McAfee Avert Stinger
And attempted to download all the latest Window updates, but am unable to as the Internet is redirected when I attempt to do this.
I have rebooted, scanned, opened in Safe Mode With Networking repeatedly, but get redirected or the notice that the website is unavailable. I have had to download all of the spyware removal tools on a "travel" drive from one computer and then install the files on the infected computer. I am not sure what to try next and would greatly appreciate help in irradicating this pest once and for all.