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Antivirus 2009 Pop-ups


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#1 oakslicer

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Posted 02 September 2008 - 06:47 PM

I'm running Windows XP. For about a week I've been getting the fake Antivirus 2009 popup and I can't get it to go away. I run adaware and spybot and sometimes they pick up something and sometimes they don't. I had to reinstall adaware last night because it wouldn't update. I'm also running AVG for virus scanning, but that just seems to sit there when I try to do an update. It did find some kind of Antivirus2009 downloader and quarantined it, which I then had it delete. I download service pack 3 from Windows and still having problems a along with new additional pop-ups that keep returning.

I have no clue what to do next, so any help will be greatly appreciated.

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#2 boopme

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Posted 02 September 2008 - 07:50 PM

Hello oakslicer and welcome. Please run this scan and see what we get back.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 oakslicer

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Posted 02 September 2008 - 09:07 PM

So far I've made it all the way back to this board going through Google, and no pop ups. I'm hoping that's a good sign!

Here's my Malwarebytes log:

Malwarebytes' Anti-Malware 1.26
Database version: 1106
Windows 5.1.2600 Service Pack 3

9/2/2008 8:56:43 PM
mbam-log-2008-09-02 (20-56-43).txt

Scan type: Quick Scan
Objects scanned: 63664
Time elapsed: 15 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 11
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\__c00AA070.dat (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c009ef51 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c00aa070 (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c00d1c1d (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00ffce3d09.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWay (Adware.MyWay) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Documents and Settings\Da n\Local Settings\Temp\_A00FFCE3D09.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c00AA070.dat (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 boopme

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Posted 02 September 2008 - 09:47 PM

Hello,did you reboot after the scan as it is needed to finish some of the malware removal.
I recommend you check for an update then rescan and post the new log. I like to see all zeros. Agin gibve us an update if things are still good.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 oakslicer

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Posted 02 September 2008 - 10:50 PM

I did reboot. I'll do another scan to make sure I'm OK and post the results.

#6 oakslicer

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Posted 02 September 2008 - 11:23 PM

Uh oh... :thumbsup:

Malwarebytes' Anti-Malware 1.26
Database version: 1106
Windows 5.1.2600 Service Pack 3

9/2/2008 11:14:55 PM
mbam-log-2008-09-02 (23-14-55).txt

Scan type: Quick Scan
Objects scanned: 64685
Time elapsed: 19 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c00aa070 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ (Trojan.Vundo) -> Delete on reboot.


I rebooted again after I received the results above. In the middle of a new scan.

#7 oakslicer

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Posted 02 September 2008 - 11:40 PM

And here's the latest:

Malwarebytes' Anti-Malware 1.26
Database version: 1106
Windows 5.1.2600 Service Pack 3

9/2/2008 11:39:33 PM
mbam-log-2008-09-02 (23-39-33).txt

Scan type: Quick Scan
Objects scanned: 64674
Time elapsed: 14 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 03 September 2008 - 09:10 AM

Any more signs of the malware showing up?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 oakslicer

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Posted 03 September 2008 - 08:40 PM

I haven't had any more pop-ups, but AVG still stops updating almost as soon as it starts and times out. I did another Malwarebytes scan, and when I checked for updates, I got an error message box that popped up saying the "Update failed. Make sure you are connected to the Internet and that your firewall is set to allow Malwarebytes' Anti-Malware to access the internet."

I ran a scan anyway and it came up with all zeros again, but it's still a little disconcerting that these programs are unable to update for some reason. I don't know that I've done anything different to have the firewall block it since I last ran it this morning, and it checked for an update then.

#10 oakslicer

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Posted 03 September 2008 - 08:43 PM

After further investigation, Adaware and Spybot seem unable to check for updates as well.

#11 boopme

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Posted 03 September 2008 - 08:50 PM

Ok maybe ther is something else no one scanner will find everything. Let's do this now.
First either turn off spybot or didable teatimer for this . Put it back on afterward..

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 oakslicer

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Posted 04 September 2008 - 06:44 AM

AVG still isn't updating. :thumbsup:

Here's the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/04/2008 at 00:21 AM

Application Version : 4.20.1046

Core Rules Database Version : 3541
Trace Rules Database Version: 1530

Scan type : Complete Scan
Total Scan Time : 02:21:23

Memory items scanned : 182
Memory threats detected : 0
Registry items scanned : 5092
Registry threats detected : 6
File items scanned : 103950
File threats detected : 0

Registry Cleaner Trial
HKCR\Install.Install
HKCR\Install.Install\CLSID
HKCR\Install.Install\CurVer
HKCR\Install.Install.1
HKCR\Install.Install.1\CLSID
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs#C:\WINDOWS\Downloaded Program Files\Install.dll [  ]

#13 boopme

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Posted 04 September 2008 - 09:58 AM

Sorry if I missed it but have you tried an Unistall thru Control Panel then reinstall of AVG?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 oakslicer

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Posted 04 September 2008 - 01:01 PM

I haven't tried that. I'll try that tonight when I get home from work. I haven't tried the updates for Malwarebytes, Spybot, or Adaware to see if those are working yet either. That scan took forever last night and I just had enough time to reboot and try the AVG update before I left for work. Adaware wasn't updating before I came to this forum for help, so I did uninstall and reinstall that a couple days ago.

I'll report back tonight with what I find out. Thanks for all the help so far!

#15 boopme

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Posted 04 September 2008 - 01:09 PM

OK, good keep us posted... and you're welcome !!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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