Posted 02 September 2008 - 06:14 AM
I've been experiening random vista crashes for a few weeks now. Ive been trying to find the solution online but it seems the reasons and solutions for vista crashing are many. I was wondering if anyone could give me some support in stopping this extremely annoying problem.
Problem Summary: Today my computer crashed after around 3 hours from startup. Usually you can still move the mouse icon, however today not even that was working. You can still see the screen it does not go black, however all sounds stop and ctrl alt del does nothing. The only way to switch it off is by holding down the power off button. When I check the Event Viewer logs, nothing is logged at the period it crashes, and only returns an unexpexted shutdown at the time of logging back in. I can always tell when its about to crash because one of the windows will stop responding, then illl be able to move to another window, then ill only be able to move the mouse, then nothing.
OS Vista 32-bit Home Premium
Dell Inspiron 1520
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Intel® Core2 Duo CPU T5250 @ 1.50GHz (2 CPUs), ~1.5GHz
Memory: 2046MB RAM
Page File: 1431MB used, 2898MB available
Card name: NVIDIA GeForce 8400M GS
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7597 (English)
Driver Attributes: Final Retail
Driver Date/Size: 6/9/2008 07:23:00, 5877760 bytes
Optiarc DVD+-RW AD-5560A ATA Device [CD-ROM drive]
ZY3032Y DEE100D SCSI CdRom Device [CD-ROM drive]
ST9160821AS [Hard drive] (160.04 GB) -- drive 0
Board: Dell Inc. 0KY768
Serial Number: .6FD8C3J.CN486437CE1635.
Bus Clock: 166 megahertz
BIOS: Dell Inc. A09 07/11/2008
McAfee Security Centre
SpyBot Remover including SD resident
Some of the solutions ive tried:
Error Checking (the C drive one) : found nothing
Defrag : Actually often crashes before I can complete one however is scheduled to run everyday at 12 midday. (Today the computer crashed at 11am).
Memory Diagnostic tool: found nothing
CCleaner: cleaned registry and all temp files etc
Virus scan with mcafee : found nothing
Spybot remover scan : found nothing
Updated Ndivia drivers, chipset drivers, windows update
If you need any more information just ask, id really like to get this fixed.
Thanks for your time,