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Virus Or Something To That Effect?


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2 replies to this topic

#1 thatoneguyyep101

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Posted 02 September 2008 - 05:18 AM

I have a virus or something in my computer. Explorer.exe keeps saying it needs to close, along with dr watson mormentum debugger, or something like that. I have many thing to fix it, but they're all not working, I have all of these updated and scanned with them today... spybot search & destroy, avast antivirus, arcavir, avira, xoftspy se, spyware terminator, lavasoft ad-aware. I have windows defender but haven't scanned with it. Any ideas, anyone, please. I'm in safe mode now, kinda trapped :/ It's difficult to explain... like I go to My Computer in normal mode, and it says that the folder named Justin's Documents is gone, which has all my music in it. But in safe mode it's there, and the music works fine. Then I go back to normal mode and the folder is there, like it never disappeared. Also earlier a popup told me I was infected, like a dialog box thing. I have all of the above products to their newest versions, and checked for updated yesterday and updated what was available to update. But it's somehow getting past all of it. Any ideas? Thanks very much.

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#2 quietman7

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Posted 02 September 2008 - 07:11 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Edited by quietman7, 02 September 2008 - 07:12 AM.

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#3 TMacK

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Posted 03 September 2008 - 01:03 AM

Hello thatoneguyyep101,

I have moved your HijackThis log to the Misplaced HJT Logs forum.
Please follow all directions that I've posted, as a reply to your log.
By following these instruction, it will ensure, that your HJT log is taken care of, in the most timely manner.
Your log can be found at this link: http://www.bleepingcomputer.com/forums/t/167153/thatoneguyyep101-hjt-log/

Since you have posted a HJT log, I'm going to close this topic.
Once you get your log posted in the correct forum, the HijackThis Team are the only members you should take advice from, until your log has been declared clean.

If you have any questions, don't hesitate to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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