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Not Recognizing Cd/dvd Rom


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#1 jenscherr

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Posted 01 September 2008 - 04:59 PM

**UPDATE!!**

Ok, I had loaded Roxio onto this computer...not knowing any better. So I figured out that this was the issue. I took Roxio off of the machine, restarted and then bam my cd/dvd rom is back!! YEAH for me but bummer since Roxio is one of my most favorite programs..

Thanks,

Jen

Ok, so I am brand new to Vista. I have had to purchase two computers, 1 desktop and 1 laptop, in the last week and both are Vista. I have not had huge issues too much so far, everything seems really cool.....don't have trouble getting around or finding things. But I do have a major problem with the desktop.

It is not recognizing the cd/dvd rom drive!! I go into the device manager and there is the little yello "!" icon by it so I go in and try to see what is wrong with it and it says the driver is already there.

Anyone have any ideas?? I really to get the internet going on theis computer for school and I can't get the software for the wireless router adapter to go.....of course because the cd/dvd isn't being recognized now. I can say though that yesterday it was and I loaded several programs onto this machine with no problem. Now today it won't work.

Any help is greatly appreciated!!

Thanks,
Jen S.

Edited by jenscherr, 01 September 2008 - 05:26 PM.


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#2 usasma

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Posted 01 September 2008 - 05:52 PM

Try the steps in this article to remove the filters that may be preventing your system from recognizing the drive. http://support.microsoft.com/kb/929461
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 garmanma

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Posted 01 September 2008 - 07:32 PM

If John's fixed works, that means Roxio caused the problem. Have a look at our Freeware applications forum for a replacement program
http://www.bleepingcomputer.com/forums/topic3616.html

Edited by garmanma, 01 September 2008 - 07:32 PM.

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