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5 replies to this topic

#1 erom43


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Posted 01 September 2008 - 01:59 PM

Got this message last night....turned screen background white with desktop icons visable:

WARNING! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer.
Warning! Win32/Adware.Virtumonde
Warning! Win32/privacyremover.M64

I am running XP with NIS, AntiVir, and Webroot Spysweeper/AV all running all the time. Got AV popup saying virus detected and clicked deny....thats when it hit the fan. Warning popups have no apparent hyperlinks on them and cannot be closed. I immediatley ran AV and spysweeper scans that produced nothing. Reboot was no help.

I was not able to use IE for web access, but could use firefox. IE gave problem as add-on desrcas.dll with company name of My Way.com. Could not use search function in normal mode....Explorer produces error message.

After checking on internet, I opened windows in safe mode and ran scanners again. Nothing special appeared. Ran search as well for virtumonde etc. and it found nothing. Below is Hijack this scan. Hope someone can help. Some web sites suggested Smitfraud, and here I believe another type of cleaner. Not sure what to do. Appreciate any help. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 12:11:53 PM, on 9/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

{Mod Edit: Removed HJT Log~~Boopme}
HJT Logs are not allowed in this forum. PM me if you have a question on it,thanks.

Edited by boopme, 02 September 2008 - 08:27 PM.

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#2 erom43

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Posted 01 September 2008 - 03:42 PM

After some investigation, I went and removed the My way search assistant using the control panel function. I can now access Explorer, but when I do, Yahoo home page or My Yahoo page does not appear. Other websites seem relatively normal. Certain other websites are accessed OK but come up with a blank page....like Yahoo.

Windows warning window for virtumonde still appears with desktop background completely white. No hyperlinks or requests to download any programs is present. Speed seems normal. Search result shows desrcas.dll is now gone. Repeated AV and spyware scans show nothing!

#3 erom43

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Posted 01 September 2008 - 03:56 PM

More info. White screen was caused by change in display preferences. That is back to normal now, except that on reboot it goes back to white background. Warning windows are transparent to desktop.....icons appear through warning window, and cannot be moved or clicked on.

Other than warning popup and limited web access using IE.......rest of computer usage seems normal. Whould I still be worried? Should I be using computer before this is fixed.

#4 iisjman07


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Posted 01 September 2008 - 04:01 PM

You can get some tools to help with the removal of VirtuMonde here:

You will probably have to use a different pc and transfer them on a memory stick or CD

Edited by iisjman07, 01 September 2008 - 04:04 PM.

#5 erom43

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Posted 02 September 2008 - 12:56 PM

Follow up:

After much web research, I loaded and ran MBAM. It found 33 infections that were unnoticed by Antivir or Spysweeper. I let the program remove infected files, and computer now appears to be running normally.....popup window gone and internet access restored to normal.

Question now is: is there anything else I should be worried about....Hidden infections etc.? How did this malware get by my firewall, spyware and AV programs? What can I do to prevent recurrence? Would appreciate any follow up if you have anything to add. Thanks.

#6 boopme


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Posted 02 September 2008 - 08:33 PM

Hi.. Please do 2 things. One post the MBam scan log results.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.

NEXT: install these 2 tools. Boot to safe mode and run....

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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