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External Hd In Win Xp Device Manager But Not In Disk Manager


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#1 P St Croix

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Posted 01 September 2008 - 08:56 AM

I am looking for help on resolving an External IDE Hard Drive Controller error.

I have a Samsung SP4002H 40GB hard drive that used to be my Windows XP SP3 boot drive C using NTFS. I got a problem with NTLDR missing, so I replaced the SP4002H 40GB with a WD 500GB drive and reinstalled Windows XP SP. All is working well with the new hard drive.

I want to recover data from the SP4002H 40GB. I first tried to add this drive as a second IDE drive with the proper jumper settings but Windows XP would not boot. I added 2 more IDE drives and all is working well. I am pretty sure that there is no issue with the IDE cables or the PC.

I suspect that at some point the Samsung SP4002H 40GB encountered a damaged partition table and I am hopeful to recover some of the data files using software tools such as PC File Inspector. I think that if I can resolve the controller error, then I will be one step closer to being able to recover files.

My next attempt to be able to recover files from the SP4002H 40GB Hard Drive was to put it in an external Hard Drive enclosure (ECSSTU35)that will then be connected by USB 2.0 to my PC. When the USB connection is made Windows recognizes new hardware and the drive is listed in Computer Management > System Tools > Device Manager > Disk Drives as Samsung SP4002H USB Device. Unfortunately, Windows XP SP3 does not assign a drive letter and I am unable to access the drive through Disk Management.

From the Windows Event Viewer, I see the following event:

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 9/1/2008
Time: 9:25:10 AM
User: N/A
Computer: CW1700
Description:
The driver detected a controller error on \Device\Harddisk3\D.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 01 68 00 01 00 b6 00 ..h....
0008: 00 00 00 00 0b 00 04 c0 .......
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 5c 23 01 00 00 00 00 00 \#......
0030: ff ff ff ff 06 00 00 00 ....
0038: 40 00 00 00 00 00 00 00 @.......
0040: ff 20 06 12 4c 01 20 00 ..L. .
0048: c0 00 00 00 0a 00 00 00 .......
0050: 20 c6 a2 85 18 4a 8d 85 Ƣ….J…
0058: 00 00 00 00 78 fa 6f 85 ....xo…
0060: 00 00 00 00 00 00 00 00 ........
0068: 1a 00 1c 00 c0 00 00 00 .......
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


My System Information is:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name CW1700
System Manufacturer INTEL_
System Model D845GLAD
System Type X86-based PC
Processor x86 Family 15 Model 1 Stepping 2 GenuineIntel ~1699 Mhz
BIOS Version/Date Intel Corp. LY84510A.86A.0043.P17.0306270645, 6/27/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name CW1700\Owner
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 594.36 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys


Edited by P St Croix, 01 September 2008 - 08:58 AM.

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#2 hamluis

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Posted 01 September 2008 - 01:27 PM

Seems to me that you have every indication that the drive is beyond repair...and you want to ignore that.

If no system sees the drive as being accessible...no matter the type of connection...and other drives don't have that problem...I don't see where you have much room to construct alternate theories about that drive.

I guess that I have to ask...what makes you think there's anything on that drive that can be recovered...if every attempt to use/access the drive meets with failure?

I suppose that you could always try some sort of recovery software...it may see/access the drive where Windows cannot.

Louis




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