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Did I Remove Antivirus Xp 2008?


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#1 capeaches

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Posted 31 August 2008 - 03:59 PM

I was referred to your site to help with the above mentioned virus. After reading a lot of posts I downloaded the Malwarebytes and ran a scan. The first time, things seemed fine, then the pop ups started again. So I ran another scan. I also have Norton so we ran a scan there also.

I noticed you have had others post their completed scans. Can I post my latest scan for you to check out?

capeaches

Edited by capeaches, 31 August 2008 - 05:00 PM.


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#2 Budapest

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Posted 31 August 2008 - 06:25 PM

Yes, post the latest log.

You can also run this scan:

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 capeaches

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Posted 31 August 2008 - 10:09 PM

Thank you. Here is my first scan log. For some reason the second one did not show up on the log.


Malwarebytes' Anti-Malware 1.25
Database version: 1096
Windows 5.1.2600

7:23:13 PM 8/29/2008
mbam-log-08-29-2008 (19-23-13).txt

Scan type: Quick Scan
Objects scanned: 99044
Time elapsed: 45 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 6
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\runner1 (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\inrhcj0sj0ec7c (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\SYSTEM32\nGpxx01 (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\PIF (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\1IGvorfN.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\8ejj5I1e.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\endemol usa.txt (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\.tt9F.tmp.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\winsub.xml (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\svcp.csv (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.tt6.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.tt9.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.ttA.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.ttC.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans\Local Settings\Temp\.tt6.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 Budapest

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Posted 31 August 2008 - 10:12 PM

Reboot your computer, update and scan with Malwarebytes again and post a new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 capeaches

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Posted 01 September 2008 - 12:04 AM

This log seems to look much better. What do you think?

Malwarebytes' Anti-Malware 1.25
Database version: 1096
Windows 5.1.2600

10:01:57 PM 8/31/2008
mbam-log-08-31-2008 (22-01-57).txt

Scan type: Quick Scan
Objects scanned: 97836
Time elapsed: 42 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\stfMeane72.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temporary Internet Files\Content.IE5\WTUJC9IR\meane[1].stf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\loader.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\8ejj5I1e.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.

#6 Budapest

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Posted 01 September 2008 - 12:29 AM

How's your computer behaving?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 capeaches

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Posted 01 September 2008 - 01:22 AM

It is much better than before but I still get occasional pop-ups. Mostly ads like Circuit City, and they go away on their own.

But I just got a block with the big X about a virus alert from Norton. (And my darn curser keeps disappearing!!!)

The virus alert was for a Trojan Horse - C:\WINDOWS\System32\kEJJf8cE.dll
It said access to the file was denied.

#8 Budapest

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Posted 01 September 2008 - 01:32 AM

Did you manage to run the SuperAntiSpyware scan I recommended earlier? Even if you did, try running it again?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 iisjman07

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Posted 01 September 2008 - 01:41 AM

If your still getting popups, you should run a full scan instead of a quick one

#10 quietman7

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Posted 01 September 2008 - 07:55 AM

MBAM has a built-in FileAssassin feature for removing stubborn malware files.
  • Go to the "More Tools" tab and click on the "Run Tool" button
  • Browse to the location of the file(s) to remove using the drop down box next to "Look in:" at the top.
    • C:\Windows\system32\kEJJf8cE.dll <- this file
  • When you find the file(s), click "Open".
  • You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
  • If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to serious problems with your operating system.


Your MBAM log indicates you are using an older database version. Please update to the most current one. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#11 capeaches

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Posted 01 September 2008 - 10:59 AM

Should I run both the AntiSpyWare and the FileAssassin? Should I do one before the other?


Thanks for your help.

#12 quietman7

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Posted 01 September 2008 - 01:14 PM

Use FileAssassin to remove that .dll file, then update your MBAM database and rescan as instructed.
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#13 capeaches

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Posted 01 September 2008 - 03:58 PM

I need your help, quietman. I'm so afraid of messing up my computer. I went to FileAssassin but I'm having trouble finding the file.
Can you point me in the right direction?

#14 quietman7

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Posted 01 September 2008 - 06:27 PM

The location of kEJJf8cE.dll is in in your C:\Windows\system32\ folder.

When you click "Run Tools" the standard windows Open box will be displayed. At the top is a drop down box with an upside down arrow to the right of Look in. Click on that arrow , click Local Disk {C}, click Windows, click system32 and scroll throught the list to find the .dll file.
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#15 capeaches

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Posted 02 September 2008 - 07:54 PM

I could never find the .dll file in system32. So I ran another scan. The log is below. Whenever I do scan, the computer works fine for a while, then the pop-ups start showing up again. And now I keep getting the message from IE and other files that it needs to close. Sometimes I ignore them & keep working.

There seems to be a lot of people with variations of this virus. Are there more than normal or is it always like this?

Malwarebytes' Anti-Malware 1.26
Database version: 1104
Windows 5.1.2600

9/2/2008 1:21:24 PM
mbam-log-2008-09-02 (13-21-24).txt

Scan type: Quick Scan
Objects scanned: 102350
Time elapsed: 45 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\getsn32.dll (Adware.BHO) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{36aa7cbc-69dc-4277-a670-898728756789} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1abd6dac-9e20-4e9e-a13f-8879e08c30bc} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a55ca42c-bf8a-4491-9073-6e32fc4e6250} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a55ca42c-bf8a-4491-9073-6e32fc4e6250} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\getsn32.msiesn (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\getsn32.dll (Adware.BHO) -> Delete on reboot.
C:\WINDOWS\Temp\mainti.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\newsys.exe (Rogue.Spymonitor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\mainti.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temp\newsys.exe (Rogue.Spymonitor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temporary Internet Files\Content.IE5\O123GH6V\mainti[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard Evans_2\Local Settings\Temporary Internet Files\Content.IE5\WTUJC9IR\newsys[1].exe (Rogue.Spymonitor) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\8ejj5I1e.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.




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