I tried to install Office Professional 2007 and my computer is no longer starting up, the monitor is not even working 95% of the times I start it up. When the monitor does start up the computer freezes, I have not been able to get to my desktop.
Can someone please help me understand what the Office Pro 2007 error has done to my computer? I can't even start my computer up and I don't know what to do. Can Office Pro have done something to my monitor?
How the problem developed:
1. I started up the computer
2. Inserted software of 2007 Office Professional. Started to install 2007 office from the DVD. Shortly after agreeing to replace Office 2003 programs such as Outlook 2003, Word 2003 etc, etc. Error message popped up with said that we cannot continue with the install.
3. I shutdown the computer
4. Turned the computer on today, it showed the Windows XP logo, then it showed nothing, screen went black.
What I have tried:
*When I try to restart the computer the monitor usually says "self test check your PC, and signal cable, monitor is not working"
*I have tried unplugging and plugging the monitor back in. The monitor works sometimes, the strange thing is that the monitor will work, but when I restart it without touching any of the chords, it will still say "check your PC, and signal cable".
*I tried to start the computer normally, I hit escape when Chk Dsk asked whether or not I wanted to scan the harddrive, it showed the XP logo then the screen went black
*I started it normally, I let ChkDsk run, it came on and it said that *"File record segment is unreadable" and it begins to scan my system for 15 minutes before it eventually froze
*I tried to start the computer from safe mode, it showed the XP logo then the screen went black
My system specs:
XP is my operating system
Emachines W3107 Desktop
AMD Sempron 3100 processor 1.8 GHZ
100 GB ATA hard drive
512 MB Ram
Edited by mrinfected, 31 August 2008 - 04:11 AM.