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Various Malware, Trojans, And Adware Infested Computer

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#1 d505


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Posted 30 August 2008 - 04:06 PM

A friend ask me to look at her troubled computer. She was hit by MalwareProtector2008/Antivirus2008 and signed up for and paid for 2 years of protection with her credit card--she said then the popups started. She did not have updated antivirus protection. She had downloaded almost every free ware you can find ie .. games, music. When I turned it on, the popups were so massive that it was impossible to process anything. I could not do a Microsoft Update. I uninstalled all the free downloaded programs that I could find in ControlPanal, AddRemovePrograms. Then,went into safemode and deleted every free download I could find. I used msconfig to stop everything that was not necessary in the Startup and Services. I installed an unused copy of NAV2007. After it finally installed and updated it found numerous virus, trojans, adware and it removed many. It found MalwareProtector2008, Downloader trojan, MSJaun, av2009, Vundo(and its varients). Vundo kept returning because vundo seemed to have an open port and control of the pc any time IE7 was started. I read topics on "bleebingcomputer" and tried some of the hints to remove vundo, ran various programs ie: Norton's FxVundo, FxVundoB, UnHookExec(vundo had control of the registry). Lavasoft's Ad-aware, Spybot, Microsoft Defender, Malwarebytes' Anti-Malware, liveOneCare scan,Trend's Rootkitbuster, many times over(updating the software as needed. After the last time I ran Defender the WindowsUpdates took off and all the security updates were install "OK". The NAV updated. But, Vundo had changed the Security Center Settings, and the registry keys and I am wanting to undo the damage. All the programs listed above now show that there is no problems. But if I get on the Internet and run them the above programs usually find something it recommends that I remove or quarentine. The Security Center still changes to inactive and I change it ever day in the Registry and the Services--still it displays that I do not have an active antivirus program. The NAV appears to be working ....I still have Restore turned off. Any sugestions?

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#2 boopme


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Posted 30 August 2008 - 04:11 PM

Hello would you please post the latest scan log of Malwarebytes. Here are the full instructions if needed.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you have another security program like Spybot S&D, it may alert you that changes have been made. If you get such an alert, permit the program to allow the changes.
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