Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Antispywaremaster.com Pop-ups And Keenval Adware Infection


  • This topic is locked This topic is locked
9 replies to this topic

#1 jtmae

jtmae

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:27 PM

Posted 29 August 2008 - 11:28 PM

Hi

I need some help to get my pc cleaned up...

I have Windows XP SP2 as my OS (I'm waiting to install the SP3 update until this issue is fixed) and was using Mozilla Firefox v3. Of its own accord, the Firefox window I was using minimized. A notification box titled "http://antispywaremaster.com" popped up. It warned that my computer may be infected with spyware and told me to click 'Ok' to install 'antispywaremaster' and scan my pc for malware. I immediately closed the box. Then, my original Firefox window expanded to a full screen and loaded a site selling the supposed anti-spyware software. It had a graphic of a scan status bar that showed a rapidly completing system scan. I again closed out the window.

Then a Norton Antivirus notification immediately came up saying that a Downloader virus had just been detected and quarantined. I deleted the quarantined file.

The same thing happened again after the quarantined file was deleted.


Any help would be appreciated! :wink:



Here's what I have done so far:

:spacer: I ran cleanmgr.

:) I ran Ad-Aware and deleted a WebHancer file and an IE browser hijack file that was detected. The second time I ran it, it removed a possible browser hijack attempt. The third time, it came up clean.

:thumbsup: I ran SpybotS&D and it removed something called clickspring.outerinfo. The second time, it came up clean.

:spacer: I ran the Panda AV scan. Here are the 6 threats it detected:


generic malware [This problem was deleted using Panda's free fix]
(see details at http://www.pandasecurity.com/homeusers/sec...idvirus=139530)
1. C:\WINDOWS\SYSTEM32\OfferApp.exe
2. C:\Program Files\Common Files\OfferApp\OfferApp.exe


adware/keenval... Adware, Latent [This was NOT fixed b/c the solution required a Panda subscription.]
(see details at http://www.pandasecurity.com/homeusers/sec...?idvirus=43310)
3. HKEY_CURRENT_USER\Software\Microsoft\Windows\...99df25-9820-4bd5-9fee-5a765ab4371e}
4. c:\windows\system32\drivers\etc\hosts.bho


Server.iad.Liveperson... Cookie/Server... Tracking Cookie, Latent [This was NOT fixed b/c the solution required a Panda subscription.]
(see details at http://www.pandasecurity.com/homeusers/sec...?idvirus=71795)
5. C:\Documents and Settings\Name\Cook...name@server.iad.liveperson[1].txt


Cookie/did-it... Tracking Cookie, Latent [This was NOT fixed b/c the solution required a Panda subscription.]
(see details at http://www.pandasecurity.com/homeusers/sec...?idvirus=89805)
6. C:\Documents and Settings\Name\Cookies\name@did-it[1].txt


:) I ran the Housecall scan. It detected 2 cookies (cookie_liveperson and cookie_didit) and removed them.

:spacer: I ran the BitDefender scan. It found an adware.180solutions infection in 2 files and deleted them both.

:) Used McAfee AVERT Stinger, but it didn't pull up any threats.

:) Installed Zone Alarm firewall.

:spacer: I ran HijackThis. Log posted below:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:29 PM, on 8/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\CNET Downloads\AdAware2008\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Anonymizer\Anonymizer Software\AnonASW\AnonAswSvc.exe
C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\CNET Downloads\ZoneAlarm\zlclient.exe
C:\CNET Downloads\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =

ftp=localhost:8080;http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} -

C:\CNETDO~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\CNET Downloads\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\CNET Downloads\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 -

{85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\CNETDO~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\CNETDO~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) -

http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -

http://download.bitdefender.com/resources/scan8/oscan8.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\CNET

Downloads\AdAware2008\aawservice.exe
O23 - Service: Anonymizer Anti-Spyware Service (AnonAswSvc) - Anonymizer - C:\Program

Files\Anonymizer\Anonymizer Software\AnonASW\AnonAswSvc.exe
O23 - Service: Anonymizer Management Service (AnonMgmtSvc) - Anonymizer - C:\Program

Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation -

C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -

C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 6331 bytes

BC AdBot (Login to Remove)

 


#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:03:27 PM

Posted 13 September 2008 - 10:16 PM

Hello, jtmae.
:thumbsup: to BleepingComputer.com

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)

I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.

If you would still like help, please post a new HiJack This log below, as things may have changed on your system.

If you do not still need help, please let me know, so that I can move on to other users who still need help.

Please take note of the following:
  • While a HJT Team member is working with you, please refrain from making any changes to your computer.
  • Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Please reply using the Posted Image button in the lower left hand corner of your screen.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" :).
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#3 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:03:27 PM

Posted 19 September 2008 - 05:06 PM

Hello, jtmae.
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#4 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:03:27 PM

Posted 29 September 2008 - 02:55 PM

User returned; Topic reopened. Please post a fresh HJT log (Taken today please)

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#5 jtmae

jtmae
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:27 PM

Posted 29 September 2008 - 08:39 PM

Thanks for re-opening the thread, Billy :thumbsup:


New HJT log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:55 PM, on 9/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\CNET Downloads\AdAware2008\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Anonymizer\Anonymizer Software\AnonASW\AnonAswSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\CNET Downloads\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\CNET Downloads\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=localhost:8080;http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\CNETDO~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\CNET Downloads\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\CNET Downloads\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-3646499915-953129233-1774555873-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\CNETDO~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\CNETDO~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\CNET Downloads\AdAware2008\aawservice.exe
O23 - Service: Anonymizer Anti-Spyware Service (AnonAswSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\AnonASW\AnonAswSvc.exe
O23 - Service: Anonymizer Management Service (AnonMgmtSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 6566 bytes

#6 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:03:27 PM

Posted 29 September 2008 - 09:24 PM

Hello, jtmae.
That log appears clean. Are you still having problems?

I would like us to use ESET (NOD32)'s Online Scanner
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use <Control>+A)
  • Right-click again and chose "Copy" (or <Control>+C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You Need to Update Windows (And other Microsoft Software)
Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

If you are using Windows XP or earlier
Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

If you are using Windows Vista
  • Click the "Start Menu" (or Windows Orb)
  • Click "All Programs"
  • Click "Windows Update"
  • On the left, choose "Change Settings"
  • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
  • Press OK and accept the UAC prompt.
    Note: You shouldn't need to check this checkbox every single time you update, only the first time.
  • Click "Check for Updates" in the upper left corner.
  • Follow the instructions to install the latest updates.
  • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
In your next reply, please include the following:
  • ESET OnlineScan's Log

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#7 jtmae

jtmae
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:27 PM

Posted 30 September 2008 - 05:41 PM

I haven't noticed any major problems lately, but there have been a few odd things. I don't know if these things have anything to do with the problems I was having, just thought I'd mention them just in case.

I had an installation box pop up randomly yesterday twice. But I haven't downloaded or tried to install anything new. Also, a windows dialogue box popped up telling me to choose a profile (I don't know what this is for). Also, once in a while, I get a blanked out Firefox window or an extremely minimized one.



ESET (NOD32)'s Online Scanner Log:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3481 (20080929)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=24d2979e62a4404abadcf0bac521e8c6
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-09-30 07:38:53
# local_time=2008-09-30 02:38:53 (-0600, Central Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=231964
# found=0
# scan_time=9891



Also, I am doing the Microsoft Updates as you mentioned.


I also ran a few other online scans:

TrendMicro Housecall - Clean

BitDefender - Clean

Panda AV - Found (but did not remove or quarantine) adware called KeenValue (description at http://www.pandasecurity.com/homeusers/sec...?idvirus=43310).

1. HKEY_CURRENT_USER\Software\Microsoft\Windows\...99df25-9820-4bd5-9fee-5a765ab4371e}
2. c:\windows\system32\drivers\etc\hosts.bho

Kaspersky Online Scan - Will no longer run as it used to. The applet window launches, checks my configuration for compatibility (no problems), and then stalls while trying to update the database. The second window that used to pop up asking for my 'ok' on something Java-related no longer pops up -- the scan just stalls. My java is up to date, and the scan works with IE6 on my other pc, so I can't figure out the problem. Any ideas?

#8 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:03:27 PM

Posted 30 September 2008 - 06:26 PM

I've had a lot of people having problems with Kaspersky lately... I'd chalk it up to a problem with the scanner rather than your machine.

The KeenValue thing appears to be a false positive on the part of Panda. The symptoms of that infection (Defined here: http://www.symantec.com/security_response/...-99&tabid=2 ) do not appear on your system.

Does that help?

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#9 jtmae

jtmae
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:27 PM

Posted 30 September 2008 - 11:18 PM

Sounds good to me. Looks like everything is fine now.

Thanks for your help, Billy3! :thumbsup:

#10 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:03:27 PM

Posted 01 October 2008 - 05:40 AM

You're welcome :thumbsup:

Since this issue appears resolved, this topic is closed.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users