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I Have A Trojan That I Just Can't Get Rid Of!


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#1 themollylamaxx

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Posted 29 August 2008 - 10:11 PM

My default explorer is mozilla firefox, and I never use IE. My brother used my computer and when he was on he used internet explorer and now I am infected with a trojan. I use the avg free software, and it is detecting the trojan, but it won't allow me to get rid of it. AVG describes it as a BMO trojan, and I am getting all the spy-ware pop up adds that are coming up in IE. I ran the scanner and did everything I usually do-but I can not get rid of it, or find the infected files. The trojan changed my default search engines on both mozilla and IE. AVG recomended to find any microsoft updates, and according to the website my computer is up to date. I"m not sure what else to do. If you need anymore information, just let me know.

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#2 rigel

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Posted 29 August 2008 - 10:16 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

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#3 themollylamaxx

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Posted 30 August 2008 - 08:59 AM

Malwarebytes' Anti-Malware 1.25
Database version: 1097
Windows 5.1.2600 Service Pack 3

9:58:43 AM 8/30/2008
mbam-log-08-30-2008 (09-58-42).txt

Scan type: Full Scan (C:\|G:\|J:\|)
Objects scanned: 188116
Time elapsed: 2 hour(s), 23 minute(s), 35 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 16
Registry Values Infected: 19
Registry Data Items Infected: 15
Folders Infected: 2
Files Infected: 21

Memory Processes Infected:
C:\Program Files\Applications\wcm.exe (Trojan.Zlob) -> Unloaded process successfully.
C:\Program Files\Applications\wcs.exe (Trojan.Zlob) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\x123.x123mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\x123.x123mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f7d09218-46d7-4d3d-9b7f-315204cd0836} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{176d799e-6c8c-4d1a-8024-044d96a035e2} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0bd44ab1-76a7-4e05-92f4-4b065fe72bd6} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3bebf2fe-7248-40e2-9752-8163eb6c4038} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e63648f7-3933-440e-b4f6-a8584dd7b7eb} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{176d799e-6c8c-4d1a-8024-044d96a035e2} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0bd44ab1-76a7-4e05-92f4-4b065fe72bd6} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\e405.e405mgr (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEBrowse Tool (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IExplorer Bar (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Warning Center (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\multimediaControls.chl (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\smile (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search\searchassistant (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\searchassistant (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\search page (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\search bar (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\default_search_url (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\searchurl (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\default_search_url (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\search page (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\search bar (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\searchurl (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\start (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Search Page (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (http://internetsearchservice.com/ie6.html) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Page (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (http://internetsearchservice.com/ie6.html) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\WAV (Rogue.WindowsAntivirus2008) -> Quarantined and deleted successfully.
C:\WINNT\system32\120237 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{55074348-816F-453F-B6B3-E7EF62900159}\RP100\A0045548.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Program Files\WAV\wav.ooo (Rogue.WindowsAntivirus2008) -> Quarantined and deleted successfully.
C:\Program Files\WAV\wav1.dat (Rogue.WindowsAntivirus2008) -> Quarantined and deleted successfully.
C:\Program Files\Applications\myd.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\mym.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\myp.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\myv.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\wcm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\wcs.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Molly\Desktop\Windows Antivirus 2008.lnk (Rogue.WindowsAntivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Molly\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Molly\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Molly\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Molly\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meg Money\Local Settings\Temp\gos6A2.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Antivirus Scan.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Online Spyware Test.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Online Spyware Test.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Molly\Favorites\Antivirus Scan.url (Rogue.Link) -> Quarantined and deleted successfully.


this was before I rebooted my computer

#4 themollylamaxx

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Posted 30 August 2008 - 10:53 AM

After reboot. Will this program mess with AVG?

Malwarebytes' Anti-Malware 1.25
Database version: 1097
Windows 5.1.2600 Service Pack 3

12:00:42 PM 8/30/2008
mbam-log-08-30-2008 (12-00-42).txt

Scan type: Full Scan (C:\|G:\|J:\|)
Objects scanned: 187841
Time elapsed: 1 hour(s), 41 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 boopme

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Posted 30 August 2008 - 11:27 AM

No this will not affect AVG. Now check for an update and run another scan,But this time run a Quick scan,thanks. Pot another log.
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