So on Sunday I will be working on my friends computer which has gotten the dreaded BSOD. I already have done some preliminary work but time was limited that night. I am going to be doing this procedure:Windows XP Crashed
Here are a few things you should know. It is XP Pro w/ sp2. It has ONLY a 256 stick of Ram. (Yes, you read that right.) It is Stable in Safe Mode but not in any other config, not even safe mode with Networking.
What it does is loads to about a minute into the XP logo and reboots after splashing the Blue Screen Code, which I had him fetch the code to do research on.
I did a few things first when I dropped by. I installed the recovery Console and did chkdsk /r to no avail and even rebuilt the boot.ini by deleting it and doing a fresh rebuild w/ fixboot. Also this did not fix the issue. I also tried a restore to June, before the problem. This also did not fix it, but I didn't think it would. I'm just going down the list of easy fixes before I dive into the more complicated possibilities.
So there isn't much to the system. It's about four years old, I have not looked at the full specs yet or opened it up so those details are not available. I think the vid is an on board vid. So stripping down and placing things back in to see what is the issue will not help much because I don't have extra ram to take the place and the vid can't be removed. Basically it is bare.
So here our my thoughts. It might be a power issue because it did turn off twice while in the console on different days, which was weird. Once while I was doing the chkdsk /r and once I was doing the boot.ini rebuild. Which turned out ugly for a few minutes. Both were able to be completed later but still, that was weird.
It could be a ram problem. Here is one of my questions: Could lack of ram be making XP unstable. They were having no problems before but maybe he tried installing a program that took a lot of resources and that driver loads in and then takes the available resources leaving nothing for the important xp components and then it blue screens and reboots before the other driver gives any resources back. Is that possible?
If it is a power issue, it might be stable in Safe Mode only because their might be drivers loading that need more juice when loading into Normal Mode, I say this because it is very stable in Safe Mode, they can keep it running in Safe Mode all day and night if they wanted. This also should rules out overheating plus the fan works
I think it is odd that safe Mode with Networking isn't stable enough to run which leads me to think it could be virus related. I haven't done a HJT log yet but I'm not sure if the problem would show up, if I'm scanning in Safe mode. After all what ever the problem is is not loading up in Safe mode.
So any thoughts of steps I can take before I continue forward with the XP start up rebuild? I still keep thinking about the Ram. The ram could be bad.
A couple of other questions Where can I get a good program that testes the output of Ram and also a program that lists all the specs of the computer like, mother board, CPU, video card, etc. I know I can dig in and find it by going to hardware but I recall a prog that would do it for you?
Thanks in advance