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I Dont Know What To Do


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11 replies to this topic

#1 boul79

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Posted 29 August 2008 - 12:26 PM

ok here is the problem...
I am getting an outlook express error. It is telling me that the memory is full and it need to delete files. the problem is that i do not use outlook or outlook express. i dont seem to be having any other problems but i dont want this to get out of hand...and it is annoying.

any help would be great

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#2 boopme

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Posted 29 August 2008 - 03:45 PM

Well perhaps it is some form of malware. Is this an XP PC?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you have another security program like Spybot S&D, it may alert you that changes have been made. If you get such an alert, permit the program to allow the changes.
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#3 boul79

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Posted 30 August 2008 - 01:51 PM

here is the log...

Malwarebytes' Anti-Malware 1.25
Database version: 1098
Windows 5.1.2600 Service Pack 3

1:45:01 PM 8/30/2008
mbam-log-08-30-2008 (13-45-01).txt

Scan type: Quick Scan
Objects scanned: 54054
Time elapsed: 6 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\mywebsearch.pseudotransparentplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.pseudotransparentplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

#4 boopme

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Posted 30 August 2008 - 04:00 PM

Does the error still exist ??
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#5 boul79

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Posted 31 August 2008 - 04:13 AM

yes it is

#6 DaChew

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Posted 31 August 2008 - 08:06 AM

If you don't even use OE or Outlook exactly when are you getting this error? Please elaborate
Chewy

No. Try not. Do... or do not. There is no try.

#7 boul79

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Posted 31 August 2008 - 02:35 PM

the error pops up all the time... i will be sitting idol and it will pop up, go away, and pop up again. it will continue this till i press the "ok" button. after i press "ok" it goes through a compacting files and it stops for about an hour. then it starts up again... hope this info helps...


since i dont use outlook or outlook express should i delete them from my computer?

#8 DaChew

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Posted 31 August 2008 - 03:06 PM

you might have an older infection, maybe even a bot using your email clients

http://www.kaspersky.com/virusscanner

Go to Kaspersky Online scanner.
Click Accept
Follow the instructions, and scan your whole system.
Post the logfile in your next reply
Chewy

No. Try not. Do... or do not. There is no try.

#9 boul79

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Posted 01 September 2008 - 01:44 PM

Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan statistics
Files scanned 108500
Threat name 11
Infected objects 25
Suspicious objects 0
Duration of the scan 21:28:49

File name Threat name Threats count
explorer.exe\msdmyu.dll/explorer.exe\msdmyu.dll Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\msdmyu.dll/C:\WINDOWS\system32\msdmyu.dll Infected: not-a-virus:AdWare.Win32.VB.ad 2

C:\Documents and Settings\Compaq_Owner\Desktop\ad aware\setupxv.exe Infected: not-a-virus:FraudTool.Win32.AntiSpyware.bx 1

C:\Documents and Settings\Compaq_Owner\Desktop\ad aware\setupxv.exe Infected: not-a-virus:FraudTool.Win32.SpywareStop.eb 1

C:\Documents and Settings\Compaq_Owner\Desktop\ad aware\setupxv.exe Infected: not-a-virus:FraudTool.Win32.SpywareStop.by 1

C:\Documents and Settings\Compaq_Owner\Desktop\computer\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1

C:\Documents and Settings\Compaq_Owner\Desktop\computer\SmitfraudFix.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1

C:\Documents and Settings\Compaq_Owner\Desktop\wedding music\touch my body sexy girl has shaking orgasm during sex.mp3 Infected: Trojan-Downloader.WMA.Wimad.o 1

C:\Program Files\Common Files\aolback\Comps\toolbar\toolbr.exe Infected: not-a-virus:AdWare.Win32.SearchIt.t 1

C:\WINDOWS\system32\1173994051.exe Infected: not-a-virus:AdWare.Win32.BHO.ba 1

C:\WINDOWS\system32\1173994051.exe Infected: not-a-virus:AdWare.Win32.VB.y 1

C:\WINDOWS\system32\1174757107.exe Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\1174757107.exe Infected: Trojan-Clicker.Win32.VB.zc 1

C:\WINDOWS\system32\msdmyu.dll Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\msnslr32.exe Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\msxufa.dll Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\nlszac.dll Infected: Trojan-Clicker.Win32.VB.zc 1

C:\WINDOWS\system32\odbdms.dll Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\winstlr32.exe Infected: not-a-virus:AdWare.Win32.VB.ad 1

C:\WINDOWS\system32\~fdgrr.tmp Infected: not-a-virus:AdWare.Win32.VB.y 1

D:\I386\Apps\APP24108\src\CompaqPresario_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2

D:\I386\Apps\APP24108\src\HPPavillion_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2

#10 DaChew

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Posted 01 September 2008 - 05:21 PM

I would reccomend trying sdfix, something may be preventing MBAM from working right

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
Chewy

No. Try not. Do... or do not. There is no try.

#11 boul79

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Posted 01 September 2008 - 08:25 PM

still having the same problem

#12 quietman7

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Posted 09 September 2008 - 08:08 AM

Since you are also receiving help here, please continue in that thread and do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Thanks for your cooperation.

This thread is closed.
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