Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HJT Log - erobatino


  • This topic is locked This topic is locked
7 replies to this topic

#1 erobatino

erobatino

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:11 AM

Posted 31 July 2004 - 05:09 PM

When trying to run Windows Update to get the latest MSIE security patch, I noticed that MSIE (6.0 SP1) would no longer connect to the Internet. It tries to connect to IP address 127.0.0.1 when I actually want http://windowsupdate.microsoft.com, then displays "The page cannot be displayed" message. It's obviously NOT a TCP/IP problem since both my Mozilla and Netscape browsers still work fine (I'm posting this, ain't I? ;-)). I have the latest Norton AV, SpyBot, Spy Sweeper, Ad-Aware 6 (all updated and I've run scans recently) and MSIE still won't behave. Here's the HJT log:

Logfile of HijackThis v1.97.7
Scan saved at 5:50:51 PM, on 7/31/2004
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\SDWORK\ISSIMSVC.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\CBA\PDS.EXE
C:\WINDOWS\SYSTEM\CBA\XFR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\MSGSYS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\AT&T WORLDNET ACCELERATOR\PROPELAC.EXE
C:\PROGRAM FILES\ZONE LABS\INTEGRITY CLIENT\ICLIENT.EXE
C:\PROGRAM FILES\MICROSOFT REFERENCE\BOOKSHELF 2000\QSHELF2K.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCONNECT.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCSMSERVER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\PROGRAM FILES\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://webmail.att.net/"); (C:\Program Files\Netscape\Users\worldnet\prefs.js)
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\PSTOPPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Intel PDS] c:\windows\system\cba\pds.exe
O4 - HKLM\..\RunServices: [Intel File Transfer] c:\windows\system\cba\xfr.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O4 - Startup: Applications.lnk = ?
O4 - Startup: Shortcut to Tcp_ip.lnk = ?
O4 - Startup: Shortcut to AT&T Connection Services Manager.lnk = ?
O4 - User Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - User Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O4 - User Startup: Applications.lnk = ?
O4 - User Startup: Shortcut to Tcp_ip.lnk = ?
O4 - User Startup: Shortcut to AT&T Connection Services Manager.lnk = ?
O4 - Global Startup: Integrity Client.lnk = C:\Program Files\Zone Labs\Integrity Client\iclient.exe
O9 - Extra button: Real.com (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Dell Home (HKCU)
O9 - Extra button: Netnews (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asnsp.dll
O10 - Broken Internet access because of LSP provider 'c:\windows\system\hclsock5.dll' missing
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash5/cabs/swflash.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7867.6586805556
O16 - DPF: {4BEE3896-4820-48D1-85EA-5A9A9ECD3D95} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = ISO
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = ims.att.com,ibm.com,att.com

I had uninstalled MSIE this morning (reverted to the 5.5 version, then reinstalled 6.0 SP1). I suspect this has to do with that http="localhost:8080" entry in the Registry, but deleting it doesn't help; it reappears after reboot and retrying MSIE. Also, F.Y.I. I've been using the Pop-Up Control Center I got from AT&T WorldNet before this problem occurred; not trying to reinstall it until this trouble gets solved.

I'm a software support person myself, but this really has me stumped.

Thanks,

Evan

BC AdBot (Login to Remove)

 


m

#2 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,395 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:11 AM

Posted 01 August 2004 - 12:42 PM

You are using an outdated version of hijackthis. Please download the newer version.

Download HijackThis from:

HijackThis Download Site #1

or

HijackThis Download Site #2

Then post a new log

#3 erobatino

erobatino
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:11 AM

Posted 01 August 2004 - 04:21 PM

O.K., here's the updated-HJT-version log:

Logfile of HijackThis v1.98.0
Scan saved at 5:20:06 PM, on 8/1/2004
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\SDWORK\ISSIMSVC.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\CBA\PDS.EXE
C:\WINDOWS\SYSTEM\CBA\XFR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\MSGSYS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\AT&T WORLDNET ACCELERATOR\PROPELAC.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\ZONE LABS\INTEGRITY CLIENT\ICLIENT.EXE
C:\PROGRAM FILES\MICROSOFT REFERENCE\BOOKSHELF 2000\QSHELF2K.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCONNECT.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCSMSERVER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://webmail.att.net/"); (C:\Program Files\Netscape\Users\worldnet\prefs.js)
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\PSTOPPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Intel PDS] c:\windows\system\cba\pds.exe
O4 - HKLM\..\RunServices: [Intel File Transfer] c:\windows\system\cba\xfr.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O4 - Startup: Applications.lnk = ?
O4 - Startup: Shortcut to Tcp_ip.lnk = ?
O4 - Startup: Shortcut to AT&T Connection Services Manager.lnk = ?
O4 - User Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - User Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O4 - User Startup: Applications.lnk = ?
O4 - User Startup: Shortcut to Tcp_ip.lnk = ?
O4 - User Startup: Shortcut to AT&T Connection Services Manager.lnk = ?
O4 - Global Startup: Integrity Client.lnk = C:\Program Files\Zone Labs\Integrity Client\iclient.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Dell Home - {573DCB80-5CC4-11D4-BB0C-908C52C12E56} - (no file) (HKCU)
O9 - Extra button: Netnews - {E45AC260-619D-11D4-BB0C-70B851C10D01} - news:worldnet.help.new-users (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asnsp.dll
O10 - Broken Internet access because of LSP provider 'c:\windows\system\hclsock5.dll' missing
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = ISO
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = ims.att.com,ibm.com,att.com

#4 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,395 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:11 AM

Posted 01 August 2004 - 04:32 PM

Fix these using Hijackthis :

O4 - Startup: Applications.lnk = ? Any idea what this is? Fix it if you dont
O4 - Startup: Shortcut to Tcp_ip.lnk = ? Any idea what this is? Fix it if you dont
O4 - User Startup: Applications.lnk = ? Any idea what this is? Fix it if you dont
O4 - User Startup: Shortcut to Tcp_ip.lnk = ? Any idea what this is? Fix it if you dont
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -

Reboot and click on start, then run, and type notepad c:\windows\hosts and then press the ok button.

Please copy the contents of that notepad to reply with a new log.

Thanks

#5 erobatino

erobatino
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:11 AM

Posted 01 August 2004 - 07:41 PM

Removed O15, and the two O16s (knew what the four O4s were - startups for program groups of mine - so I left them alone), then rebooted. There WAS no c:\windows\notes file. Explorer still malfunctioning.

Thanks,

Evan

Logfile of HijackThis v1.98.0
Scan saved at 8:36:51 PM, on 8/1/2004
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\SDWORK\ISSIMSVC.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\CBA\PDS.EXE
C:\WINDOWS\SYSTEM\CBA\XFR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\MSGSYS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\AT&T WORLDNET ACCELERATOR\PROPELAC.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\ZONE LABS\INTEGRITY CLIENT\ICLIENT.EXE
C:\PROGRAM FILES\MICROSOFT REFERENCE\BOOKSHELF 2000\QSHELF2K.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCONNECT.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCSMSERVER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNMSGUPDT.EXE
C:\PROGRAM FILES\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://webmail.att.net/"); (C:\Program Files\Netscape\Users\worldnet\prefs.js)
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\PSTOPPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Intel PDS] c:\windows\system\cba\pds.exe
O4 - HKLM\..\RunServices: [Intel File Transfer] c:\windows\system\cba\xfr.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O4 - Startup: Applications.lnk = ?
O4 - Startup: Shortcut to Tcp_ip.lnk = ?
O4 - Startup: Shortcut to AT&T Connection Services Manager.lnk = ?
O4 - User Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - User Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O4 - User Startup: Applications.lnk = ?
O4 - User Startup: Shortcut to Tcp_ip.lnk = ?
O4 - User Startup: Shortcut to AT&T Connection Services Manager.lnk = ?
O4 - Global Startup: Integrity Client.lnk = C:\Program Files\Zone Labs\Integrity Client\iclient.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Dell Home - {573DCB80-5CC4-11D4-BB0C-908C52C12E56} - (no file) (HKCU)
O9 - Extra button: Netnews - {E45AC260-619D-11D4-BB0C-70B851C10D01} - news:worldnet.help.new-users (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asnsp.dll
O10 - Broken Internet access because of LSP provider 'c:\windows\system\hclsock5.dll' missing
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = ISO
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = ims.att.com,ibm.com,att.com

#6 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,395 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:11 AM

Posted 01 August 2004 - 08:02 PM

When in IE, click on Tools, Internet Options, Connections, Lan settings. Do you have the proxy enabled?

#7 erobatino

erobatino
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:11 AM

Posted 01 August 2004 - 10:00 PM

You're great - My IE is working again!. The problem must have been one or both of those Java Runtime registry entries or the weird Trusted Zone entry, since I'd previously unchecked the proxy server settings without success. Just have the new security update (and some old ones that, presumably, got uninstalled) to install, which are downloading as I type, and I should be set. Thanks again, Evan

#8 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,395 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:11 AM

Posted 01 August 2004 - 10:06 PM

Glad it worked out :thumbsup: Here are some tips:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users