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Wow This Thing Is Smart.

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#1 Rayvn


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Posted 28 August 2008 - 08:38 PM

The first indication of a virus problem is when my computer all of a sudden gave the message, "Application cannot start because you workstation is shutting down" (note: this may not be copied verbatim). There was no message to tell me my computer was shutting down, it just did. Was a restart, not a shut down.

Next, there is a tray pop-up about every ten seconds saying you are infected, you should turn on Windows firewall, Windows will now download softare to help protect your computer... something along those lines. I think I accidentally clicked in the tooltip area one time instead of the X (tooltip does not close unless you hit 'X'), which popped up what looked like an internet window, but I don't think it was an internet window, and showed a progress bar for "XP Protection" or something of the like. The icon is a red circle with a white X in it.

I downloaded Spybot, which won't run, so I download HJT, which also won't run. I could (in many cases) read the HJT log by myself if it were to run. EverQuest II.exe runs fine, however. There are no other visible symptoms to the computer (that i've found so far anyway). I did not find anything obvious in the registry besides adbanner.adbanner (which I've had before and is a different problem), but I am not very skilled at registry locations either. I looked under HKLM....Software, HKLM....Microsoft, and the Root directory (excluding the file associations).

I was able to get rid of the tray icon and popups by ending something in task manager, but I don't know what it was I ended that got rid of it (my reason for ending tasks after the first look and not seeing anything is because I was hoping that would allow HJT and Spybot to run if I found it). Because of the fact that I haven't finished setting up my computer yet from a clean, non-OEM install of XP Home yesterday, there are many uneeded processes running so I can't immediately tell what they all are. The only thing I did not recognize at all was mmc.exe, which I realized after ending it was the device manager (which therefore closed all my device property windows AGAIN... GRRRRR!!!!... ). Everything else that I closed was previously recognizable which makes me belive the software in running a decent mask. I could not find a file location column on my task manager... I do not know whether or not one was there bfore the infection.

Thanks for any help.

It should be noted that I am currently using Internet Explorer, for the same reason you see above.

I apologize for forgetting to memorize the exact wordings of everything :X.


Edited by Rayvn, 28 August 2008 - 08:51 PM.

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#2 boopme


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Posted 28 August 2008 - 09:34 PM

Can you run this?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 Rayvn

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Posted 29 August 2008 - 02:19 AM

Never mind I just reformatted it.

#4 quietman7


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Posted 29 August 2008 - 08:17 AM

Sometimes, starting over by wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action.

For Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".
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