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Ms Office Tries To Configure For Extras I Don't Have *every* Time I Boot Up Or Open A Word, Excel Or Powerpoint File How Do I Make It Stop?!?!

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#1 optimistic77


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Posted 28 August 2008 - 10:34 AM

Hi, I wonder if anyone can suggest a fix for this...

I'm running XP Pro with SP2 on a Toshiba Satellite Pro A100 notebook. For about a year now, every time I boot up my computer or click on a Word, Excel or Powerpoint document to open it, I small window titled "Microsoft Office XP Professional with FrontPage" opens, containing the message
"Please wait while Windows configures Microsoft Office XP Professional with FrontPage"

Then another window opens, telling me "The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'PROPLUS.MSI' in the box below." and there's a 'Use Source' field with a dropdown menu, as well as Browse, OK and Cancel buttons.

When I click on Cancel, a third window appears with the message "Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office\Office 10\1033\SETUP.HLP." but that's just a help article titled Troubleshooting Installation from Compact Disc Media, which I'm not trying to do...

I think this may have happened because the copies of these applications run on my university's computer network have MS Office extras installed that my copies don't (obviously FrontPage but I've seen the EndNote toolbar enabled on there too, and there could be others) and I've created a document on that software which I later copied to and opened on my own computer, sending the software looking for the missing extras. I don't have any means of installing FrontPage, although if it will solve this problem I don't mind having it, but I don't need it and don't want to have to shell out for it just to prevent this problem from happening, so if there somewhere from where I can download what I need I'd love to hear about it. However, there must be some way to just instruct my software to stop asking for the extras on start up. Can anyone suggest anything?? I'm REALLY sick of this!!

Many thanks for any suggestions folks ;-D

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#2 garmanma


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Posted 28 August 2008 - 08:42 PM

First make sure it's not listed in Add/Remove Programs. Then download the Widows Installer Cleanup Utility:

CAUTION Be sure to check ONLY the box by the MS Office product that you want to remove, which would be Front Page

TRY THIS FIRST http://support.microsoft.com/kb/182876

Edited by garmanma, 28 August 2008 - 08:51 PM.

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#3 tos226



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Posted 28 August 2008 - 11:13 PM

What I would do is contact the system administrator of the University computers. Clearly, if you're connected to the server and it runs ok, they should install whatever your files require on your computer as well. At least how it's where I work - if pieces are missing on a laptop, they just push few updates to those laptops so people can work disconnected from the servers.

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