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Error Loading C:\windows\system32\aksgbasp.dll


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#1 gcsings

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Posted 28 August 2008 - 08:11 AM

This is what comes up each time we turn on the computer.

RUNDLL

Error loading C:\WINDOWS\system32\aksgbasp.dll

The specified module could not be found.

I downloaded RegCure thinking it was a registry problem, but it did not solve the issue.

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#2 garmanma

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Posted 28 August 2008 - 12:44 PM

Doing a search for "aksgbasp.dll" shows absolutely no results. That could be a bad thing. Have you updated your anti-virus program and run a scan?
You can also run these online scans
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/



Use Internet Explorer for the scans

If it is something that is quarantined you can use Autoruns To keep it from trying to run at Startup
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

I would also suggest posting here
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
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#3 gcsings

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Posted 28 August 2008 - 01:33 PM

I'm currently using AVG. I sent them a message and waiting to hear. All updates are current and the computer has been scanned today. Do you suggest using one of the other scanners as well? We typically use Firefox but will use Internet Explorer as you suggest. Many thanks!

#4 garmanma

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Posted 28 August 2008 - 04:37 PM

These are online scans you don't have to remove or do anything to AVG. I said IE because some of them won't work with Firefox
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#5 usasma

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Posted 28 August 2008 - 04:56 PM

garmanma has already searched for that file, and has stated he got no results.
Generally, that is cause for being suspicious about that file.
In this case, since it's associated with a startup, it's possible that it's a remnant leftover from an incomplete virus removal.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#6 gcsings

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Posted 28 August 2008 - 05:07 PM

Correct. That was the first thing I tried, googling the file. No results. I ran one of the virus scans that garmanma suggested and it did find a "virus". I have to reboot to see if the problem still persists. It could be a remnant as you state. A virus was removed using HiJack several months ago. I'll let lyou know. Thanks!

#7 usasma

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Posted 28 August 2008 - 05:15 PM

FWIW - HiJackThis does not remove viruses, it removes some entries that can cause the virus to launch - but does not ensure that you're protected from viruses.

I'd suggest scanning several times with the independent online scans. And once you're clean, use Autoruns (as mentioned by garmanma) to delete that startup entry.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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