Posted 28 August 2008 - 07:43 AM
Laptop completely crashed on Saturday and gave a stop message as follows:
***STOP: 0x0000008E (0C0000005, 0XBF803EB6, 0XBA2177C4, 0X00000000
Win32k.sys Address BF803EB6 base at BF800000, datestamp 47e0e106
Fairly general message suggesting maybe drivers or memory are the problem I donít know.
Currently cannot boot from the HDD in any capacity, just returns to the stop message. If I try booting from the windows CD once I accept the license agreement the screen just goes blue displays four question marks and thatís all folks. Even up until that point it doesn't really look as it should.
Only thing that will boot in any way shape or form is the Norton CD. This seems to work fine and the virus scan and chdsk donít seem to show any problems. I can even explore the C: using Norton and everything looks in order.
Iím not ruling out a virus as the Norton disk is 2.5 years old and so wonít have any updates since then. Other thing I think is maybe it doesnít have enough memory to even boot windows from the CD.
Iím more than happy to wipe the entire thing clean and start again but I just need something that can do this that will actually run.