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Experiencing A Slight 'hang' During Shut Down

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#1 christmascarol73


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Posted 27 August 2008 - 07:57 PM

Dell XPS: 300 G hard drive 4 G Ram OS: XP/SP3 Kaspersky Internet Suite 7.0- Spybot Search & Destroy- Spyblaster-Windows Defender. All windows Updates are current. Run Disk clean-up and Defrag once a month. Clear cache nightly.

When shutting down pc, I am getting "windows is shutting down", & savings your settings... Screen goes to black normally, then a second later, starts the shut down over again. The second time the pc shuts down as normal. I am assuming 'something' isn't closing as it should, but beyond assuming (you know what they say about assuming) I have no idea what could be going on. It was suggested to check the Event Manager, but I have trouble understanding what to look for there. (definitely not a pc tech! Any suggestions or ideas would be appreciated. Thank you.

I can't pinpoint any major changes since this started... most recent changes (over a month ago) Include Service Pack 3 for XP, latest version of S &D installed, (note: S & D I have tea Timer resident running)and a second printer installed.

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#2 hamluis



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Posted 27 August 2008 - 08:04 PM

You might try running chkdsk /r on the boot drive. You mentioned several other items/procedures, but I don't recall seeing any mention of that.

Chkdsk Explained, Understanding What Chkdsk Does - http://support.microsoft.com/kb/314835/EN-US/

Start/Run...type chkdsk /r, with a space between k and /. Type Y, hit Enter. Reboot.


#3 usasma


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Posted 28 August 2008 - 05:50 AM

Here's a link to troubleshooting XP shutdown issues: http://aumha.org/win5/a/shtdwnxp.htm
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