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I Cant Get Rid Of A Trojan On My Computer


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#1 st3v3yo

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Posted 27 August 2008 - 06:55 PM

When I booted my computer, my firewall/virus protection software (I use Zone Alarm) told me that my computer had been infected with a high risk trojan.win32.monderb.fus and recommended I 'rename' it (don't know what that is) since the quarantine failed (all this time, my computer was lagging like noting else and I'm assuming the trojan is the cause of that). the 'renaming' failed, so then it told me to delete it. that failed to, and finally it told me to 'delete on reboot'. I selected that, and after rebooting, the whole process restarted (which leads me to assume that the delete on reboot failed as well :thumbsup: ). it seemed to be trying to restrict my opening of a web browser (although that might just be on an account of the lagging, I couldn't say), so I'm right now on my brother's computer doing this.

Please reply if any one has some idea of what I can do to get rid of this. I know enough about computers to manage files, run programs and MS office apps effectively, etc., but I don't know anything about programming. My firewall costs a fortune and in the years I've had it, nothing has ever penetrated it that I haven't been able to delete on the spot.

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#2 Budapest

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Posted 27 August 2008 - 06:57 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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