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Virus Alert Message On Toolbar Clock


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8 replies to this topic

#1 philjb84

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Posted 27 August 2008 - 04:11 PM

I have a message next to the clock saying virus alert, and pop ups appearing for internet explorer regarding homepage changes. i have run smitfraudfix superantispyware and spyhunter (subsequently finding the dll's which apparently were causing issues) and removed them, however the system still runs slowly and the message on the clock is still there :thumbsup: ? your help is very much appreciated!
(and also the original pop up which no longer appears was a worm.win32.netbooster warning which i have understood to be a fake warning to con people into buying adaware software?)

(os is windows xp sp3)

Edited by philjb84, 27 August 2008 - 04:18 PM.


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#2 Budapest

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Posted 27 August 2008 - 04:39 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 philjb84

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Posted 27 August 2008 - 04:53 PM

thanks I am running it now, also forgot to mention that it had hidden my all programs bar on the start menu and the c: drive in my comp

#4 philjb84

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Posted 27 August 2008 - 05:02 PM

here is the log from MBAM

Malwarebytes' Anti-Malware 1.25
Database version: 1089
Windows 5.1.2600 Service Pack 3

23:00:10 27/08/2008
mbam-log-08-27-2008 (23-00-10).txt

Scan type: Quick Scan
Objects scanned: 61726
Time elapsed: 10 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 4
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=0.2.0 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/updater,version=0.2.0 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{98dace04-9171-3e30-9429-e12e766072dc} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{98dace04-9171-3e30-9429-e12e766072dc} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\run (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProductId (Trojan.FakeAlert) -> Bad: (VIRUS ALERT!) Good: (76477-OEM-0066531-09057) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\International\sTimeFormat (Trojan.FakeAlert) -> Bad: (HH:mm: VIRUS ALERT!) Good: (HH:mm:ss) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives (Hijack.Drives) -> Bad: (12) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Phil\Application Data\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Phil\Application Data\VideoEgg\Updater (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Phil\Application Data\VideoEgg\Updater\2364 (Adware.VideoEgg) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Phil\Application Data\VideoEgg\Updater\updater.ver (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Phil\Application Data\VideoEgg\Updater\2364\libcurlve.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Phil\Application Data\VideoEgg\Updater\2364\updater.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Program Files\KB27162.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Phil\Application Data\Adobe\Manager.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mmx44552.dll (Trojan.BHO) -> Delete on reboot.

#5 Budapest

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Posted 27 August 2008 - 05:09 PM

Reboot your computer, update and run the scan again. Post the new log. How is your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 philjb84

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Posted 27 August 2008 - 05:21 PM

Malwarebytes' Anti-Malware 1.25
Database version: 1089
Windows 5.1.2600 Service Pack 3

23:18:45 27/08/2008
mbam-log-08-27-2008 (23-18-45).txt

Scan type: Quick Scan
Objects scanned: 61493
Time elapsed: 8 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


fantastic! absolutely brilliant thankyou, everything seems back to normal! I spent 3 hours trying various google solutions until I came across your site, and it solved it straight away! i cant thank you and this site enough! (just wish there a was a way to track down the people who create horrible viruses in the first place, and get rid of them, like some sort of human sized white blood cell, i mean who bothers to create these dam things!

P.s. can i be sure the infection is gone? I have deleted everything I have downloaded (word files, youtube videos) in the last 24 hours so hopefully that should prevent it re occuring?

#7 Budapest

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Posted 27 August 2008 - 05:23 PM

As a double-check you can run the following scan:

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 philjb84

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Posted 28 August 2008 - 04:20 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/28/2008 at 09:57 AM

Application Version : 4.20.1046

Core Rules Database Version : 3549
Trace Rules Database Version: 1537

Scan type : Complete Scan
Total Scan Time : 00:27:46

Memory items scanned : 222
Memory threats detected : 0
Registry items scanned : 8030
Registry threats detected : 0
File items scanned : 29592
File threats detected : 0

hopefully this means the all clear?

#9 Budapest

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Posted 28 August 2008 - 03:50 PM

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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