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Installing SP1 or 2, needing it in simple terms


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#1 Lyn

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Posted 21 April 2005 - 09:56 PM

I want to instal SP1A or 2.
I installed SP1a about 8 months ago, only to be disconnected from internet and my friend who was helping me on messenger was gone. I was left in frustrating needing technical help.
Im telling you this because there were steps left out which I wasn't aware of at the time.
1. Such as, my system has to cleared of ALL viruses and trojans.True?
2. After the installation my modem had to be disconnected and reset. True?
3. There are patches to download before preceeding. True?
4. Since I havent updated in a long time, I need to update? True?
Is it true all I need to do is Install SP1 or 2 and theres nothing else to setup?
Looking for your patience & support,
Lyn

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#2 Grinler

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Posted 24 April 2005 - 12:50 AM

Quite honestly, you should be able to connect/download/install sp2 immediately without doing anything else. Then after sp2 is installed, you should run windows update again

#3 Lyn

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Posted 29 April 2005 - 12:26 AM

Hi Grinler,
I forgot a small detail. My Windows Update does not work. I saw someone else had this problem and you listed four files to check for on my sysytem. All are there except [B] wuaucpl.cpl.manifest. I checked n Google for missing file and in Microsoft. Microsoft seems lacking in help in replacing missing files.
I even tried your Update.bat program but it did't help.
My problem is when I go to Microsoft updates, the page say this may take a moment when really it can stay there forever without any errors.
In the left column, "Install Updates is dimmed out" along with "View History Installations".
Happy to hear from you
Lyn

#4 Grinler

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Posted 29 April 2005 - 10:58 AM

Do any of these apply to your problems Lyn:

http://v4.windowsupdate.microsoft.com/troubleshoot/

#5 Lyn

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Posted 01 May 2005 - 12:09 AM

Hi Grinler,
I checked the errors you listed in your link above.

Will this help if I told you someone gave me a link to
"Restore Original Host" and
"RKFiles" this program did not finish but it did download 3 file.
"ccservicemove.reg" did not help

Inot sure what my computer problem.

Now my computer error ---do I want to work off line or try again.

Coming to you for help,
Lyn

#6 Grinler

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Posted 01 May 2005 - 12:23 AM

Download this file:

http://www.microsoft.com/downloads/details...&displaylang=en

and save it to your desktop. Then install it from that file. And then see if windowsupdate works when its done. This iwll take a while to download if using a dialup

#7 Lyn

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Posted 01 May 2005 - 08:28 PM

Hi Grinler,
Since I last wrote to you my;
Home page is gone and opening as if im not connected to my ISP. my modem is was and always lit.
All of my quick launches (except my Avast) are GONE from my Taskbar!

I ran Spybot and CCleaner just the other night. I ran Trend Micro but something in my system stopped the scanning.
Can you help clean my computer clean before installing SP2?

Lyn

#8 Lyn

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Posted 01 May 2005 - 08:59 PM

I thought showing you my HJT Log might help in sovling in my disappearing launches, and a change in my home is an eror as if im not connected. I have cable modem.
I hope this HJT Log helps to set everything back..clean my sytem ..then download SP2 right after..computer allowing :thumbsup:

My HJT Log made in SAFE MODE, RESTORE OFF AND ALL hidden files showing. :flowers:

Logfile of HijackThis v1.99.1
Scan saved at 8:42:26 PM, on 5/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HJT\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...&c=2c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/redirect...&c=2c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://store.presario.net/scripts/redirect...&c=2c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - Global Startup: strings.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} -
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/40/install/gtdownls.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Thank you for your time,
Lyn

#9 Grinler

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Posted 02 May 2005 - 04:14 PM

I do not see anything here that would be causing you a problem. Are you not able to use the internet? if you are download that file and install it




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