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Disable Auto Reboot Through Recovery Console?


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#1 dwolfe

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Posted 26 August 2008 - 01:53 PM

I am having a problem on a Toshiba Satellite A205-S4577, WinXP Home. It kept loading to the point you could choose a boot method and freeze. Ran Recovery Console, chkdsk /r . Then it loaded to the splash screen, flashes a stop error, reboots and loops. The most I can read in a flash is stop 0x000008e and something about win32k.sys. I've read many posts all over the net. Tried fixboot, bootcfg, tried each memory stick individually. Same stop error and looping. I can see a directory of the HD so I think it's o.k. I think it could be kb314215 which is a video driver problem or some device or update. The user said he was on facebook when it suddenly rebooted and froze.
So, two things I really wish I could do. Disable the automatic reboot but I don't know if that's possible if I can't boot to Windows. Also, I don't know how to capture a memory dump without going through Windows. Any help greatly appreciated.

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#2 Budapest

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Posted 26 August 2008 - 04:50 PM

Can you boot into Safe Mode?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 usasma

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Posted 26 August 2008 - 05:45 PM

If a memory dump is generated and stored on the hard drive (this depends on exactly where in the boot process the BSOD occurs), you can use a Live Linux CD or a copy of the Ultimate Boot CD to copy it to removable media and analyze it on another system.

From this link: http://aumha.org/a/stop.php#0x8e

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didnít catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).


This means, IMO, that there's a hardware problem, a driver problem, or a BIOS issue. If there were no significant changes to the system recently, my first thought would be a corrupted driver caused by malware. To confirm/dispute this, slave the drive to another system with a good, updated antivirus program and scan it there.

While it's slaved, it'd be a good idea to run a manufacturer's diagnostic on the hard drive also. Another run of chkdsk /r (to see if errors are being re-generated frequently) may help in diagnosing it.

Once the hard drive diagnostic, the chkdsk /r, the FIXMBR and FIXBOOT are run - there's not much else that would stop a system from at least booting to the Safe Mode screen (and being able to select something there). If it still doesn't do this, then I'd wonder about a hardware failure. You may want to flash the BIOS at this point - but be very, very careful! If the flash goes wrong it can hose the entire system.
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#4 dwolfe

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Posted 27 August 2008 - 09:40 AM

I don't suppose I can swap this HD with another one in a different laptop? If I slave it to a desktop I will need some kind of adapter won't I?

#5 hamluis

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Posted 27 August 2008 - 10:37 AM

Swapping the drive won't accomplish anything...other than to give you a new set of circumstances to overcome.

Your operating system, your data files, your drivers...they are all on that drive. Only your memory would not be included...and until you run a test of that, there's no reason to assume that RAM is "the culprit" :thumbsup:.

And...moving that drive to a different system (as anything other than an additional drive) would bring up settings/drivers conflict that would only confuse your current issues.

Louis




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