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HJT - Perato


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#1 Perato

Perato

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Posted 21 April 2005 - 07:09 PM

I use AIM and everytime I try to open an IM window it locks up and crashes. AOL attributes this problem to Home Search Assistant, Shopping Wizard, and Search Extender. When i try to uninstall these programs, it wont let me. Please help me get rid of these programs as they are harming my computer. (Also, any programs that are not needed and just take up memory i would be happy to get rid of too)

Logfile of HijackThis v1.99.1
Scan saved at 2:51:10 PM, on 4/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
F:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\mfcqt32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\scagent.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Cameron Rau\Desktop\hsremove.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\_s.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\_s.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_s.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_s.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {692D3B7A-538A-5E50-F1CA-7BAC96318BCD} - C:\WINDOWS\system32\d3pu.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [zydzoymztgff] C:\WINDOWS\System32\zwbxqrii.exe
O4 - HKLM\..\Run: [wL.exe] C:\documents and settings\cameron rau\local settings\temp\wL.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] F:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [addjm.exe] C:\WINDOWS\system32\addjm.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRxdm185XXUS
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: http://free.aol.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095704719015
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} - http://www.zuvio.com/opnste/UCSearch.CAB
O18 - Filter: text/html - {EE7A946E-61FA-4979-87B8-A6C462E6FA62} - C:\WINDOWS\httpfilter.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\mfcqt32.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Access Remote PC Service 4.4 (RpcSvr4x) - www.access-remote-pc.com - F:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)

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#2 Grinler

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Posted 23 April 2005 - 12:25 AM

Download cwshredder 2.12 from here:

http://cwshredder.net/bin/CWShredder.exe

Run the file after it is downloaded and click on the fix button. Let it do its thing and when its done, even if it crashes.

When its done run hijackthis again post a new log

#3 Perato

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Posted 23 April 2005 - 12:29 PM

OK, I ran CWShredder and here is the new HijackThis Log...

Logfile of HijackThis v1.99.1
Scan saved at 1:26:30 PM, on 4/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
F:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\mfcqt32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\scagent.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Support.com\bin\tgcmd.exe
F:\Program Files\Trillian\trillian.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\_s.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\_s.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_s.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_s.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {E8A45FAF-E3A1-7CF3-5D98-DD451512262B} - C:\WINDOWS\javazj.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [zydzoymztgff] C:\WINDOWS\System32\zwbxqrii.exe
O4 - HKLM\..\Run: [wL.exe] C:\documents and settings\cameron rau\local settings\temp\wL.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] F:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [addjm.exe] C:\WINDOWS\system32\addjm.exe
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: http://free.aol.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095704719015
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} - http://www.zuvio.com/opnste/UCSearch.CAB
O18 - Filter: text/html - {EE7A946E-61FA-4979-87B8-A6C462E6FA62} - C:\WINDOWS\httpfilter.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\mfcqt32.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Access Remote PC Service 4.4 (RpcSvr4x) - www.access-remote-pc.com - F:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)

#4 Grinler

Grinler

    Lawrence Abrams


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Posted 23 April 2005 - 01:40 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\_s.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\_s.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_s.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_s.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {E8A45FAF-E3A1-7CF3-5D98-DD451512262B} - C:\WINDOWS\javazj.dll (file missing)
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [zydzoymztgff] C:\WINDOWS\System32\zwbxqrii.exe
O4 - HKLM\..\Run: [wL.exe] C:\documents and settings\cameron rau\local settings\temp\wL.exe
O4 - HKLM\..\Run: [addjm.exe] C:\WINDOWS\system32\addjm.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: http://free.aol.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O18 - Filter: text/html - {EE7A946E-61FA-4979-87B8-A6C462E6FA62} - C:\WINDOWS\httpfilter.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\mfcqt32.exe
O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\_s.html
C:\WINDOWS\System32\zwbxqrii.exe
C:\documents and settings\cameron rau\local settings\temp\wL.exe
C:\WINDOWS\system32\addjm.exe
C:\WINDOWS\httpfilter.dll
C:\WINDOWS\mfcqt32.exe
C:\WINDOWS\system32\scagent.exe

Reboot your computer to go back to normal mode and post a new log.





Please download and install the program Registry Lite from here:

http://www.resplendence.com/reglite

Once it is installed, please double click on the icon that should now be on your desktop. If an icon is not there, then check under programs portion of the Start Menu.

Once it is opened, copy and paste the below line, into the address field of Registrar Lite.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

And press enter. You will now be presented with new information in the bottom right and left sections and on the right section.

Right click on 11F#`I and scagent and delete them.

Reboot and post a last log.

#5 Perato

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Posted 27 April 2005 - 11:36 AM

OK i ran HijackThis, checked the selected files, ran reglite and here is the new log..

Logfile of HijackThis v1.99.1
Scan saved at 12:33:54 PM, on 4/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
F:\Program Files\Google\Gmail Notifier\gnotify.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] F:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095704719015
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} - http://www.zuvio.com/opnste/UCSearch.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Access Remote PC Service 4.4 (RpcSvr4x) - www.access-remote-pc.com - F:\Program Files\Access Remote PC 4\rpcsetup.exe

#6 Grinler

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Posted 27 April 2005 - 12:06 PM

Looks good. How does it feel to you?

#7 Perato

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Posted 28 April 2005 - 09:31 AM

OK after all this it was at first fine, but now my computer seems mega slow and so does my internet connection speed. I have cable, but its like im on dial-up or something. Could this have been caused by the Hijackthis or reglite?

P.S. i have already ran microsoft anti-spyware and spybot 1.4

Edited by Perato, 28 April 2005 - 09:35 AM.


#8 Grinler

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Posted 28 April 2005 - 03:45 PM

No nothing we did would cause a slowdown, if anything the reverse. Did you install this?

O23 - Service: Access Remote PC Service 4.4 (RpcSvr4x) - www.access-remote-pc.com - F:\Program Files\Access Remote PC 4\rpcsetup.exe

#9 Perato

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Posted 28 April 2005 - 09:14 PM

Remote PC? I didnt install that. ill remove that and see if it works. Thanks for all the help Grinler. Your awesome.

#10 Grinler

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Posted 29 April 2005 - 10:54 AM

Please let me know if that fixes your problem.

#11 Perato

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Posted 02 May 2005 - 01:58 PM

my computer does seem fixed now. Its really fast. thx alot

#12 Grinler

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Posted 02 May 2005 - 05:09 PM

Your log is clean! Great job!

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above


Next,

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!




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