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Active Desktop Recovery Error


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#1 brindize

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Posted 26 August 2008 - 01:00 PM

I am running XP-SP3. Following the recent tropical storm and erratic electricity shutdowns I have a desktop with a white background. The Active Desktop Recovery function shows but when I click on "Restore my Active Desktop" I receive the following eror message:

An error has occurred in the script on this page.
Line: 65
Char: 1
Error: Object doesn't support this action
Code: 0
URL: file:///C:/Documents%20and%20settings/DTL/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt

Do you want to continue running scripts on this page?

Yes No


When I click yes or no nothing happens. Any ideas?

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#2 hamluis

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Posted 26 August 2008 - 05:53 PM

How does the system run without Active Desktop enabled?

http://support.microsoft.com/kb/190228

Louis

#3 brindize

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Posted 26 August 2008 - 11:05 PM

Louis,
I tried to follow all three methods of enable/disable active desktop from your referenced site and was unable to get any results. The process the instructions give are not precise for my computer..

Dan

#4 usasma

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Posted 27 August 2008 - 04:03 PM

Have you scanned your system for malware/viruses with an updated scanner? If not, here's some links to some free, online scanners:

(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Peter B

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Posted 27 August 2008 - 04:24 PM

I has a similar problem which was caused by Smitfraud. Having run Smitfraud fix, I went to Control Panel, Display, Desktop, Customise Desktop, click on Web tab and uncheck the Locked Desktop items. No problems since!

#6 brindize

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Posted 28 August 2008 - 08:52 PM

I ran AVG anti-virus, trend micro, panda, bit-defender, macafee, avast. Then spybot search and destroy, spy sweeper, malwarebytes anti malware, and super anti-spyware. I powered down and then rebooted and still have the same problem.

#7 Rayvn

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Posted 28 August 2008 - 08:57 PM

Why don't you just try using a different wallpaper? A script error's usually from the internet, have you tried just having a different internet-hosted pic and see if you still have the same problem?

By the way I LOVE your avatar.

Edited by Rayvn, 28 August 2008 - 08:58 PM.


#8 brindize

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Posted 29 August 2008 - 03:00 PM

Thank you. The background I use is just a blue color off the desktop display menu. Right now nothing else is clickable on that screen. It is as if the menu is frozen except for the solid colors which I already used.

#9 Rayvn

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Posted 29 August 2008 - 08:42 PM

That's really weird, "Active Desktop" was (as far as I know) supposed to refer to a Windows 2000 / ME feature which updated the wallpaper periodically from the internet, if the internet updates the page you downloaded it from... I'm pretty sure XP just saves the picture instead anyway, but changing settings somewhere could probably affect that... guess your script error isn't internet-related then, sorry. Only thing I can think of is display driver resets and whatnot, or a virus, or melted/corrupted hardware. Like, completely random guesses but sometimes they work.

LULZ I said 2000-slash-ME and it IRC-scripted me :thumbsup:.

Edited by Rayvn, 30 August 2008 - 12:24 PM.


#10 usasma

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Posted 30 August 2008 - 06:17 AM

AD errors in most user's PC's is the result of an infection. But some people use it because of it's ability to customize the Desktop environment with "active" content.

When we see it at work, we assume it's a virus until we prove otherwise.
The next most common thing is that it's the remnants of a virus that's already been removed (which is more difficult to fix).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 brindize

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Posted 30 August 2008 - 11:48 AM

There was one item removed by an online scanner program. It must have left something behind.
The virus was a file that when clicked took over the screen and had girls falling from the top of the screen to the bottom. The only way to stop it was to open task manager and end task.

#12 Rayvn

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Posted 30 August 2008 - 12:26 PM

I would say that's definitely the virus, if it covered the screen that that's the "active content", though that type of thing used to be commonly seen in screensavers.

But... I pretty much figured you already thought the possibility that it came from a virus, I mean it's either that or corrupted settings, not much other options for an error message like that. I can't tell your tech level but it's not "complete n00b" so I thought you already thuoght it could be from a virus.

Also McAfee and AVG (I think AVG, but definitely McAfee) are pretty much crap, and McAfee and Norton usually cause more problems then they solve... get rid of McAfee and Google AVG to figure out if it was the "best" option or the "worst". Spybot falls under "best" but it doesn't catch everything it should.

Edited by Rayvn, 30 August 2008 - 12:30 PM.


#13 usasma

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Posted 30 August 2008 - 01:03 PM

I'm going to move this over to the Am I Infected forum - as the folks there would have more experience with this.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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