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Does Malwarebytes work with AntiVirus XP


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#1 Jamadeacs

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Posted 25 August 2008 - 02:17 PM

My wive unknowingly tried to click the popup off and we were off to the races with Anitvirus XP 2008 at about 1:30 pm yesterday Sunday 8/24/2008 after church. I went to bed last night @ 1:45am and still did not have it all cleaned off. What amazes me is how this thing can take control of my Firefox and IE browsing pages. It will allow you to view some, but if I try to look that this website or AVG or any antivirus site that might help clean this up I get a "connection error" or it diverts me to some weird sales page or search page.

On Google, it would have a search image to wanted me to click on the image for the word that I was searching for to make sure that is what I really wanted. It was not google's website for this search image but a IP address (206.161.....not home right now). When I tried to go to a Whois Lookup site to check the IP # it totally disconnected me from my networking icon (which "X"ed out) in the right hand of the system tray. This is an elaborate virus...gets major control.

My question is does this Malwarebytes Anti-Malware software really clean it adequately or should I backup and reinstall my windows XP?

I have a friend who is a PC repair owner and he has been backing up and reinstalling to fix this. He says he has had forty people this month who he has helped. He believes that this is getting through the antivirus and firewalls software packages because of using Firefox and by checking to allow updates in Firefox that an exception is being made in our antivirus and firewall that allows this virus to come thru. What is your take?

Can I clean all that needs to be cleaned in the system32 and registry without caking up and reinstalling my Windows?

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#2 quietman7

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Posted 25 August 2008 - 02:32 PM

does this Malwarebytes Anti-Malware software really clean it adequately

In many cases it can. However, in some instances an infection may have caused so much damage to your system that it cannot be successfully cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. In those cases, recovery is not possible and the only option is to reformat, wipe your drive clean and reinstall install the OS. I would give MBAM a try first.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 Jamadeacs

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Posted 25 August 2008 - 08:36 PM

Thanks for your help! I ran the MBAM scanner and it seemed to delete the items by the text file below I am unsure if it did. I was to reboot and the Windows came up in a Chkdsk thing checking sectors and all. I allowed for my second HD F: but got a lttle suspicious when it started scanning C:
I cancelled. I then put a fresh install of AVG and it is scanning. The good news is that I am on this site which was restricted before and www.AVG.com works too. Still some issues with FireFox, but I may uninstall and not use for a while....seems really buggy right now. No FireFox is hard because I am a big supporter. Thanks Again!
Joseph

Below is the Report:

Malwarebytes' Anti-Malware 1.25
Database version: 1087
Windows 5.1.2600 Service Pack 2

8:47:59 PM 8/25/2008
mbam-log-08-25-2008 (20-47-50).txt

Scan type: Quick Scan
Objects scanned: 56474
Time elapsed: 5 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 26

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook.1 (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{4897bba6-48d9-468c-8efa-846275d7701b} (Adware.SoftMate) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ca3eb689-8f09-4026-aa10-b9534c691ce0} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{4509d3cc-b642-4745-b030-645b79522c6d} (Adware.SoftMate) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\rhc7joj0etvq (Rogue.Multiple) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\rhc7joj0etvq (Rogue.Multiple) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\blphc3joj0etvq.scr (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\tdssl.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\tdssserf.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\tdssmain.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\tdsslog.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\phc3joj0etvq.bmp (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt15.tmp (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt6.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt7.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.tt9.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.ttA.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.ttC.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.ttD.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\Joseph & Melanie\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> No action taken.

#4 DaChew

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Posted 25 August 2008 - 09:37 PM

Back at the main Scanner screen:
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.


that log would now show action taken

rerun MBAM and let it finish and post the log please
Chewy

No. Try not. Do... or do not. There is no try.




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