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Stop Error Screen- Stop: 0x0000007b (0xf8a0e528, 0xc0000034....

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#1 a little lost :(

a little lost :(

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Posted 25 August 2008 - 01:43 PM

I have been searching for the past 4 days on how to fix my computer and cant seem to find anything that helps me. Here is play by play of what i did...

My Lime Wire Pro was not working so i uninstalled and reinstalled to try to fix it, it still wouldn't work so i took the program completely off and downloaded the regular Lime Wire, i downloaded a few songs one of which was a virus but my anti-virus caught it and removed it before it had a chance to completely download. Everything was working fine afterwards until i shut my computer down and went to turn it on the next morning which is when i got the first blue screen. That basically told me to remove any newly installed software so i went into the F8 screen and started windows in safe mode, removed lime wire and ran the anti-virus and spy bot...nothing was found. I then restarted and it brought me to another blue screen. I have tried everything i can possibly think of. I have tried ALL of the windows advanced options F8, F2 and F12 and nothing will let me get into windows.

This is EXACTLY what the blue screen says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** Stop: 0x0000007B (0xF8A0E528, 0xc0000034, 0x00000000, 0x00000000)

I have not installed any new hard drives or anything. The only thing that was newly installed was lime wire and a few updates like Windows and iTunes. I have not ran CHKDSK /F yet because i do not know how to do it. I really need help and all helpful information will be GREATLY appreciated. Also, i do not have any of the discs that came with the computer and i do not have access to a cd/dvd burner.

The computer that is not working is a Dell Dimension 3000 and is about 4 years old.

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#2 Budapest


    Bleepin' Cynic

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Posted 25 August 2008 - 11:38 PM

Try running chkdsk in Safe Mode.

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Leodis


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Posted 26 August 2008 - 03:35 AM

I also get the dreaded blue screen with a message BAD_POOL_CALLER I tried to re-install the recovery disc and start afresh but I can't get it to install fully before the blue screen comes up. I would appreciate any help with this.

Many thanks in advence


#4 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 26 August 2008 - 06:54 AM

I would suspect that there's a problem with your hard drive. Try running the Recovery Console (by pressing R at the first screen during setup). If you get into that, run these commands:




Then reboot and see if it works. If not, then try a bootable hard drive diagnostic from the manufacturer of your hard drive (a list is located here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

Because of the BAD_POOL_CALLER error, I'd also suggest running this free, bootable memory diagnostic: http://www.memtest86.com/
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