Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trojan-spy.win32. Various


  • Please log in to reply
6 replies to this topic

#1 snowy159

snowy159

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 25 August 2008 - 01:01 PM

Hello,

for the last couple of days I have been receiving regular Windows security alert pop-ups claiming that I have critical problems with any of the following:

Trojan-Spy.Win32.GreenScreen
Trojan-Spy.Win32.Keylogger.aa
Trojan-Spy.Win32.Tiny.h
Trojan-Spy.Win32.Agent.bq
Trojan-Spy.Win32.Bankfraud.dq

Of the three buttons on the pop-up, only the one saying Enable protection is available and that sends me to a wesite of 'Smartsoft' wanting me to purchase 'protection'.
I am, however, able to close the pop-up each time it appears.

I have the free version of AVG running and Spybot-SD resident.

I have tried various things including SuperAntispyware, ATF-Cleaner.

I have also run through the whole of the Preparation Guide for use before posting a HijackThis Log that is on this forum: so I have tried Ad Aware (2008), Spybot S&D, Housecall, Bit defender and McAfee Stinger.

My system is not running noticeably slower though these popups continue.

Please can someone give me some advice as to what I have got, where it is hiding and how I can get rid.

Thank you in advance for whoever is kind enough to help me

BC AdBot (Login to Remove)

 


m

#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,588 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:37 AM

Posted 25 August 2008 - 02:26 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 snowy159

snowy159
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 25 August 2008 - 05:59 PM

quietman7,

Thanks for your reply.

It appears that my computer is now OK as my brother who has much more knowledge in this area returned from holiday tonight and identified this as something that he has seen at work quite frequently over the last month or so.

We think the problem was hiding itself in a program called lmrwtufw in the system 32 folder.
Having stopped the process, killed the file and rebooted, all seems to be well. :thumbsup:

The following is the report from MBAM:

Malwarebytes' Anti-Malware 1.25
Database version: 1081
Windows 5.1.2600 Service Pack 3

23:58:16 25/08/2008
mbam-log-08-25-2008 (23-58-16).txt

Scan type: Quick Scan
Objects scanned: 52082
Time elapsed: 1 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thank you for taking the time to respond, though, and lets hope that I don't need to return to the forum for this particular topic.

Cheers.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,588 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:37 AM

Posted 26 August 2008 - 08:15 AM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
For Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Edited by quietman7, 26 August 2008 - 08:16 AM.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 s5s5

s5s5

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 02 September 2008 - 03:12 AM

Hi guys

I've been having the same problem and have tried various methods to try and remove this unsuccessfully.


I have done the sugested above and here is my log...

Malwarebytes' Anti-Malware 1.25
Database version: 1090
Windows 6.0.6000

09:06:43 02/09/2008
mbam-log-09-02-2008 (09-06-43).txt

Scan type: Quick Scan
Objects scanned: 38900
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\wkey (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




When i used this program the other day it removed it but then would come back.


Can you give me any other advice?


Thanks

#6 s5s5

s5s5

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 02 September 2008 - 03:20 AM

I've just rebooted and checked again and although it says it removes it, it's still there.


I'm using Vista home btw.

Thanks for any help.

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,588 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:37 AM

Posted 02 September 2008 - 06:59 AM

Welcome to BC s5s5

If you have an issue or problem you would like to discuss, please start your own topic. Doing that will help to avoid the confusion that often occurs when trying to help two or more members at the same time in the same thread. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.

I split away your last posting into its own topic and replied. You can find that thread here:
http://www.bleepingcomputer.com/forums/t/166965/windows-security-alerts/
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users