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I Got Some Nasty Trojans From The Xp Antivirus From The Net, Need Some Help Removing It.


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8 replies to this topic

#1 otabnauj

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Posted 25 August 2008 - 09:40 AM

The incident started last night while I was browsing through the net while suddenly there was a pop up to what seems like trying to scan and detected around more than 2000 virus. That got me worried since I thought my BitDefender AV was good enough to fend off those nasty buggers. But then the XP Antivirus keeps popping up and seemed to automatically install on my computer telling me to disinfect it all after a register for an account and pay some cash. I have some knowledge about computers and it could not be more wrong to have TWO antivirus program running on my PC. And so downloaded Spybot and Avira AV, another freeware AV, to replace Bitdefender. After a thorough scan from Avira AV and with the help of Spybot, search and destroy, I thought that I got rid of the problem but lately I found something strange happening to my computer, it got slowed a bit and somethings doesnt work well like they used to.

I need some professional assistance, as soon as possible, about this matter, and unfortunately I have insufficient knowledge on how to fix this kind of problem. I believe that Spybot and Avira AV had a hard time disinfecting some Trojans (I remember a FraudScanner or something).

OS: MS Windows XP Home Edition Version 2002 Service Pack 2
Antivirus: Avira AntiVir Personal
Other: SUPERAntiSpyware and Spybot-SD Resident

Problem: AviraAV and Spybot detected some Malwares/Trojans that I dont think both them have not disinfect/deleted/quarantined it fully since I found some significant change in the performance of my computer.

EDIT: Additional information; Just recently I have found out that the system still detects a malware or a virus and keeps shutting WindowsXP after some time, where it supposedly run screen saver, but will revert back to windows whenever I press F8.

Edited by otabnauj, 25 August 2008 - 10:00 AM.


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#2 boopme

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Posted 25 August 2008 - 10:01 AM

Hello run this tool please....

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 otabnauj

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Posted 25 August 2008 - 10:16 AM

Im glad that help was well on the way... anyway here's my MBAM log:

Malwarebytes' Anti-Malware 1.25
Database version: 1087
Windows 5.1.2600 Service Pack 2

11:18:16 PM 8/25/2008
mbam-log-08-25-2008 (23-18-16).txt

Scan type: Quick Scan
Objects scanned: 41851
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 1
Folders Infected: 11
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\rhc12dj0eebv (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\rhc12dj0eebv\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\blphc52dj0eebv.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Janseen\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.

#4 boopme

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Posted 25 August 2008 - 10:23 AM

Please reboot, check for an update and run scan again. post the new log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 otabnauj

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Posted 25 August 2008 - 10:28 AM

MBAM Log:

Malwarebytes' Anti-Malware 1.25
Database version: 1087
Windows 5.1.2600 Service Pack 2

11:31:40 PM 8/25/2008
mbam-log-08-25-2008 (23-31-40).txt

Scan type: Quick Scan
Objects scanned: 41858
Time elapsed: 2 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Comment: Does this mean that my computer is safe now?

#6 boopme

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Posted 25 August 2008 - 10:44 AM

How is it running now..back to normal?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 otabnauj

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Posted 25 August 2008 - 10:56 AM

I guess my computer is back to normal, though I will reply back to this topc if, in any case, something bad comes up. You have my deepest gratitude, boopme, for the help. :thumbsup:

#8 boopme

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Posted 25 August 2008 - 01:56 PM

Run thes 2 and let's be sure...

Download Attribune's ATF Cleanerand then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.

Edited by boopme, 25 August 2008 - 02:11 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 otabnauj

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Posted 28 August 2008 - 03:13 AM

My computer's running fine from the last MBAM scan although I am concerned of the two distinctive things I found. Was that a glitch? How come I still find rhc12dj0eebv.exe and lphc52dj0eebv.exe in my Startup, as I ran the msconfig, but I left it unchecked just in case. Anyway, Here is the Log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/28/2008 at 05:28 AM

Application Version : 4.20.1046

Core Rules Database Version : 3549
Trace Rules Database Version: 1537

Scan type : Complete Scan
Total Scan Time : 01:33:13

Memory items scanned : 184
Memory threats detected : 0
Registry items scanned : 4934
Registry threats detected : 0
File items scanned : 68028
File threats detected : 0




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