Windows Vista Home Premium 32-Bit
Intel Pentium Dual CPU 1.73 GHz
3.00 GB RAM
300 GB HDD
Bought notebook almost a month ago and it was slow out of the box, even before adding any software. I've now deleted some of the preinstalled stuff I didn't need and added software, and needless to say, it hasn't speeded up any. I also turned off the UAC (now there's a Windows Security Alert on the taskbar constantly reminding me I did that) and tried setting the visual display to "Best Performance" - neither of which helped.
Immediately after unpacking and setting it up and before adding my software, I tried out the preinstalled stuff and thought it was running slow. Ran the Norton's Internet Security trial that was installed and it found a trojan - which I had it delete. I thought that was strange. Thought maybe the Norton's was slowing the system down, so I took it off and put my Zone Alarm on. That didn't speed it up, either.
Installed Ad-aware Pro, Spybot, and Spywareblaster as well and they're not finding anything much - Ad-aware finds a few tracking cookies. Cleaned the Internet cache, deleted temp files, and defragged - all to no avail.
I ran PC Pitstop's Overdrive test and it said there were several things wrong, including some outdated drivers; however, when attempting to update them, the system says it has the proper drivers. Pitstop also showed the CPU usage at 97 percent. Checked the startup list and there doesn't seem to be anything suspicious that I can tell. There's something on the computer called "Bigfix" that Gateway installed which I haven't unistalled at this point - not familar with it and don't know if it's worth keeping yet.
Should have returned it to the store within the two weeks I had to do so, but I was so busy with a granddaughter's surgery that I didn't have time to check it out thoroughly before the time had expired. Really thought that I could speed it up, but alas, I have failed.
Can you help?
Edited by HomesickInTexas, 23 August 2008 - 11:40 PM.