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Windows Update Kb953838 Boinks Internet


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#1 UptownGal

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Posted 23 August 2008 - 12:57 PM

Hello everyone, one of my clients downloaded the KB953838 update and internet gives no connection notice. I had her remove it and the internet came back. I noticed here on Bleeping about the update not working with Zone Alarm, she is not using Zone Alarm.

Is anyone here aware of another way to get the update to download and not boink her internet?

thanks ahead of time,

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#2 garmanma

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Posted 23 August 2008 - 02:43 PM

Zone Alarm offered a patch for their problem. What firewall are they using?
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#3 UptownGal

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Posted 24 August 2008 - 08:50 AM

Just Windows for a firewall. So does she need to install Zone Alarm to fix this? That doesn't make sense, although I do like Zone Alarm.

#4 garmanma

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Posted 24 August 2008 - 10:18 AM

No, I'm just saying that Zone Alarm conflicted with that update. That was the big problem
Which browser is installed, IE6 or 7? If 6, try updating to 7

Edited by garmanma, 24 August 2008 - 10:28 AM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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